Support Representative

What role you will play in team: Provide support to clients and answer queries related to projects.

What you will do: Assist clients with project related queries and coordinate with internal teams.

Key responsibility:

• Answer client inquiries via phone and email
• Coordinate with internal teams to resolve client issues
• Maintain accurate records of client interactions
• Provide project updates to clients
  
• Identify and escalate critical issues
• Contribute to the improvement of client support processes

Required Qualification and Skills:

• Bachelor's degree in any discipline
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite

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  Ability to work independently and as part of a team

Benefits Included:

• Competitive salary
• Health insurance
• Paid time off
• Opportunities for professional growth

A Day in the Life: Answering client calls, resolving their issues and ensuring projects are progressing smoothly. A collaborative role within a busy team.