IT&D Senior Analyst, Network Services

Home to the worlds best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In IT and D, youll be a force for good, whether youre championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.
Working globally across functions, youll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if youre willing to bring your ideas to the table, youll get the support and investment to make them happen.
Your potential will never be wasted. Youll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, youll keep learning exciting new approaches.

Provide technical expertise for network technologies including Cisco Wireless, Switching, Cisco Identity Services Engine (ISE), Cisco DNA Center, and Software Defined Access (SD-Access).

Configure, deploy, monitor, and troubleshoot Cisco Catalyst and Nexus switching infrastructure in enterprise environments.
Support wireless network deployments including wireless controllers, access points, RF optimization, and performance troubleshooting.
Assist in implementing and managing Cisco ISE policies for authentication, authorization, and network segmentation.
Support Cisco DNA Center operations including automation, assurance, provisioning, and policy-based management.
Participate in network modernization and transformation initiatives to improve scalability, security, and operational efficiency.
Perform proactive monitoring, incident management, root cause analysis, and problem resolution for network-related issues.
Ensure network infrastructure availability, reliability, performance, and compliance with organizational standards.
Collaborate with security, infrastructure, manufacturing, and application teams to support business and operational requirements.
Work closely with external vendors, managed service providers, and implementation partners for project delivery and operational support.
Contribute to infrastructure governance, operational documentation, standardization, and best practices.
Support IT risk management, audit, compliance, and cybersecurity initiatives aligned with corporate policies.
Participate in change management, maintenance activities, and infrastructure lifecycle management.
Prepare technical documentation, operational reports, and service performance metrics.
Identify opportunities for automation, process improvement, and service optimization within network operations.

Bachelors degree in information technology, computer science or related filed.
Proven experience as Network Architect with a minimum of 10 years of hands-on experience in designing and managing Network Infrastructure.
Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).
Proven hands-on experience in configuring, deploying, and troubleshooting Cisco Catalyst and Nexus switches in enterprise-level environments.
Strong knowledge of Cisco Wireless Access Points, Wireless Controllers and proficiency in wireless site survey, design, and RF planning.
In-depth knowledge of Cisco ISE architecture, components, and deployment models.

Proficiency in configuring and troubleshooting Identity Services Engine policies for authentication, authorization, and accounting (AAA).
Understanding of Cisco DNA Center architecture and capabilities.
Hands-on experience with DNA Center fabric provisioning, automation, and assurance.
Proficiency in implementing software-defined access (SD-Access) and policy-driven network segmentation.
Understanding of emerging wireless technologies, such as 5G and IoT connectivity will be value added.
Excellent communication and interpersonal skills, with the ability to effectively collaborate and communicate technical concepts to both technical and non-technical stakeholders.

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitts potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitts pay for performance philosophy.

We recognise that in real life, great people dont always tick all the boxes. Thats why we hire for potential as well as experience. Even if you dont meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition colour, ethnicity, race, citizenship, and national origin religion, faith pregnancy, family status and caring responsibilities sexual orientation sex, gender identity, gender expression, and transgender identity protected veteran status size or any other basis protected by appropriate law.