Associate Director - People Success Partner/HR Business Partner - Global Excellence

People Success Partner (HRBP) - Global Excellence (GE)
Locations: Bangalore
Position: Associate Director | Employment Type: Full-time
Experience: 13-17 years
People from Bangalore only need to apply
Why Global Excellence (GE):
Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end from Design & Discovery to Build, Scale, and Run.
In GE, you dont work in silos. You:
- Own complex, end-to-end client journeys
- Work across GCC advisory, managed services, and BOT / outsourcing models
- Influence leadership decisions that shape long-term talent and operating strategies
This is where strategy meets execution and where talent plays a defining role.
About the Role:
As People Success Partner (HRBP) Associate Director / Director, you will lead the full spectrum of people strategy and execution for a large, high-velocity operations center (1000+ employee scale). This role is designed for a strategic, results-oriented HR leader who can independently drive people interventions that accelerate talent development, strengthen culture, and enable scalable operations. You will serve as a trusted advisor to senior leaders, use analytics to guide workforce decisions, and drive measurable outcomes across engagement, attrition, productivity, capability building, and compliance.
What Youll Do:
Strategic HR Leadership:
- Integrate people strategy with business priorities to optimize talent outcomes and operational efficiency.
- Serve as a trusted advisor to senior leadership; align talent strategy with business objectives.
- Anticipate scale needs and drive organization-wide people interventions for long-term readiness.
People Experience & Culture:
- Monitor employee sentiment using structured and ongoing mechanisms (pulse surveys, HealthChecks, exit insights).
- Design and run employee engagement programs that reinforce a collaborative, high-performance culture.
- Counsel leaders on engagement best practices, recognition frameworks, and culture reinforcement initiatives.
Talent Optimization & Analytics:
- Leverage HR analytics to drive workforce planning and talent decisions.
- Build and communicate decision-ready dashboards that enable executive-level decisions.
- Drive outcomes such as reduced attrition, improved productivity, and higher employee satisfaction.
Performance Excellence & Learning Development:
- Partner with leadership to strengthen performance management systems and continuous feedback rhythms.
- Champion talent assessments and targeted learning interventions to close skill gaps.
- Enable professional growth and performance uplift through manager coaching and capability programs.
Compensation & Benefits Strategy:
- Support strategic compensation reviews using external benchmarks and internal analytics.
- Drive initiatives that link rewards clearly to performance and organizational impact.
- Strengthen pay competitiveness and retention outcomes through data-backed recommendations.
Employee Relations & Compliance:

- Handle complex employee relations matters with maturity, discretion, and consistent documentation discipline.
- Maintain strong understanding of HR compliance; proactively strengthen risk management and policy adherence.
- Protect culture and integrity through fair, firm, and people-first resolution approaches.
What You Bring:
Qualifications & Experience:
- Extensive HR Business Partnering experience in large, complex, high-volume operations environments.
- Demonstrated success influencing senior stakeholders and driving strategic people initiatives at scale.
- Strong exposure to fast-paced environments experiencing growth, change, and operational scaling.
Key Skills:
- Strategic influence: credible advisory presence with senior leaders; shapes decisions, not just execution.
- Operational excellence: balances strategic programs with day-to-day execution rigor and closure discipline.
- Analytical strength: converts HR data into actionable insights and outcome-driven interventions.
- Culture leadership: builds programs leaders adopt and sustain; strengthens engagement and employee experience.
- Change leadership: guides teams through transformation with strong communication and adoption discipline.
- High ownership, responsiveness, and ability to operate independently across stakeholder-heavy environments.
What Success Looks Like Global Excellence (GE):
- Measurable improvement across attrition, engagement, productivity, and satisfaction through insight-led interventions.
- Leaders experience HR as a strategic partner that brings clarity, structure, and high-impact execution.
- Strong culture and recognition rhythms that are visible, consistent, and adopted across the center.
- Performance and capability-building systems run predictably with strong participation and outcomes.
- Employee relations and compliance remain strong with mature handling, clean documentation, and minimal escalations.
If you enjoy driving large-scale people outcomes, influencing senior leaders with data-backed judgment, and building a high-performance culture that enables operational excellence this role offers both impact and growth.