Business Process Analyst

The Red Hat Global Business Process Owner for the Payroll team is looking for a Business Analyst to join us in Raleigh. In this role, you will support payroll in delivering projects aligned with strategic business priorities and critical finance projects aligned to strategic business priorities. In addition, youll partner closely with members across the Finance, HR, and IT teams and the business to actively deliver standard processes and services. You will need to have solid communication and presentation skills and work with subject matter experts in the business. In addition, You must be able to work a flexible schedule to accommodate collaboration across different time zones and business needs.
Youll use an open and collaborative approach to work with the payroll team and across the business. Youll also need to demonstrate a commitment to customer service, anticipate challenges, and meet and exceed expectations by solving problems quickly and effectively.
What Will You Do

• Work with globally distributed, cross-functional leaders, program managers, process analysts, and delivery stakeholders to understand business needs and desired outcomes
• Demonstrate good judgment in selecting methods and techniques to identify, document, and prioritize business objectives
• Facilitate working sessions with business owners and subject matter experts to elicit, capture, and prioritize business requirements
• Lead requirements definition and analysis, ensuring requirements are complete, concise, understandable, and traceable; organize into concise user stories with clear acceptance criteria
• Conduct walkthroughs to validate requirements; manage stakeholder expectations and requirements scope throughout a project
• Assist with identifying and documenting project risks, assumptions, and dependencies
• Partner with process analysts to assist with identifying new, or changes to existing processes, policies, or operational controls

• Assist change management consultants and process analysts with business readiness planning, preparation, and delivery
• Document findings and recommendations from POC initiatives, including success criteria, risks, and potential implementation roadmaps.
• Work with stakeholders to refine data management strategies based on insights gained through POC evaluations
  

What Will You Bring

• 3+ years of experience within HR or payroll and process design
• 2+ years of experience in the business analysis domain and a passion for business process
• Experience using project and change management tools and methodologies
• Solid consulting and facilitation skills with the ability to influence

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  Get Hired
  Excellent technical and business communication skills, including building presentations
• Working knowledge of Google Suite, Smart Sheet, Excel, and process documentation software like Proficiency in agile software development methodology
• Business analyst or Six Sigma certification is a plus.
  

About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
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