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Job Description
Reliance Retail is Indias largest, fastest-growing, and most profitable retailer with a diversified omni-channel presence. Serving over 193 million loyal customers and operating 15,000+ stores across 7,000+ cities. Aiming to revolutionize retail in India with a strong focus on value, quality, and customer experience.
Job Overview
Senior role requiring 7 to 10 years of experience in Retail Operations Management. Full-Time position in multiple locations including Mandvi, Indore, Jodhpur, Bhilwara, Amravati, Buldana, Nagpur. Salary range: Competitive. Employee count: 10,001+
Qualifications And Skills
- 7-10 years of experience in Retail Operations Management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven track record in driving sales and achieving targets
- Knowledge of retail operations best practices
- Ability to analyze data and make informed decisions
- Proficiency in Machine Learning, Statistical Analysis, Python Programming, Data Visualization, Big Data, Predictive Modeling, Deep Learning, and Natural Language Processing
- Manage store operations efficiently to ensure seamless customer experience
- Implement and oversee operational strategies to drive sales and profitability
- Lead and motivate store teams to achieve performance targets
- Monitor inventory levels and optimize stock management processes
- Ensure compliance with company policies and standards
- Analyze store performance data and implement improvement measures
- Achievement of Targeted AOP, Gross Margin and SPSF
- Responsible for the P&L of the store
- Price and promotions running in the stores are clearly displayed / communicated to all customers
- Ensure that all consumables are within budget and work towards reducing costs
- Ensure that decisions taken are quickly implemented on the ground without losing time
- 100% adherence to promo implementation in the store
- Reduce dump, shrink and other losses for the store Other Source of Income SOH Increase margins and minimize expenses
- Control inventory level and shrinkage
- Mystery Shopping Findings and Improvement
- Focus on R1 enrollment and business volume
- Adhere to Mockshop guidelines
- 100% SOP Implementation and Adherence by team
- Ensure Negative Inventory Control
- Explaining routine tasks to all team members
- Statutory Compliance/ Control Attrition, Product knowledge, brand differentiation
- Recognize and develop talent, Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level
- Net profit for the store.
- Increase in talent retention.
- Increase in returns per square foot, Increase in conversion rate, Reduction in number of stock-outs,
- Target vs. actual customer satisfaction index, Reduction in customer complaint cycle time
- Mentor sales assistance through functional, behavioural training and career planning
- Update category and store associates on latest development in new product/brands and presentation/selling technique
- Productivity enhancement indicated by increased Sales per Employee
- Accurate and timely preparation / submission / review of reports - sales, order intake, new orders, profitability to provide inputs for strategic planning.
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Skills
OperationsOperations ManagementCustomer ExperienceCustomer SatisfactionDevelopmentStore OperationsInventoryStoreStore ManagerIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Reliance Industries is a multinational conglomerate that has a strong presence across various sectors including telecommunications, retail, digital services, and energy. Reliance careers offer a world of opportunities for professionals seeking to innovate and excel in a fast-paced and dynamic environment. With Reliance, you become part of a team that is at the forefront of India’s industrial and digital revolutions. Working at Reliance means contributing to projects that have a significant impact on the nation's economy and its digital landscape. Reliance is committed to fostering a culture of innovation, sustainability, and corporate responsibility, making Reliance careers not just jobs, but journeys towards creating a brighter, sustainable future.
Important dates & deadlines?
Application Deadline
26 Aug 24, 11:55 AM IST
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