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Job Description
- As a Key Accounts Manager at Rentokil PCI, you will be responsible for managing existing customers and acquiring new ones under the supervision of the National Key Account Manager. Your role will involve collaborating with internal teams and external stakeholders to ensure customer satisfaction and business growth.
Your primary duties and responsibilities will include customer retention, annual contract renewals with price adjustments, overseeing collections, upselling to existing customers, and developing new business opportunities. You will work closely with pan India Key Account teams and cross-functional groups to achieve set targets and objectives.
To excel in this role, you must demonstrate exceptional customer relationship management skills, effective communication abilities (both verbal and written), a successful track record in customer management and business development, and the capacity to collaborate with diverse teams.
Key performance indicators for this role include maintaining a customer retention rate of 95% or higher, achieving 100% on-time contract renewals, meeting collection and Days Sales Outstanding (DSO) targets, and generating new sales from existing and prospective clients as per defined timelines.
Your educational qualifications should include proficiency in written and spoken English, the ability to effectively manage customers and coordinate internally with branch and cross-functional teams, familiarity with the market landscape, especially relationships with key decision-makers, and a sound knowledge of the local geography. Additionally, proficiency in using Microsoft Word, Excel, and PowerPoint is essential.
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At Rentokil PCI, you can look forward to an attractive compensation package that includes benefits such as Provident Fund, insurance coverage, leaves, monthly incentives, statutory bonuses, a petrol card, and vehicle maintenance support.
Join us in setting new standards for customer service and business excellence in the pest control industry across India.,
Skills
AccountsSalesContract RenewalsCollectionsAccounts ManagerKey Account ManagerKnowledge Of GeographyMarket SurveyExcelBusiness DevelopmentCustomer ManagementEnglish CommunicationWordCrossfunctional Team CollaborationKnowledge Of MarketClient FeedbackCustomer Relationship ManagementPPTCost ControlCompetitor AnalysisCommunicationIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
23 Oct 25, 04:04 PM IST
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