Sr. Manager, Accounting

We are seeking a highly analytical Sr. Payroll Accounting Manager to oversee our global payroll accounting operations. In this role, you will be responsible for reviewing and approving all payroll-related journal entries, accruals, and reconciliations across multiple international entities. The ideal candidate will have expertise in multi-country payroll accounting and complex cost allocations, acting as the final quality control point before month-end close and the primary liaison during financial audits.
In This Role You Will
Global Payroll Oversight & Review

• Review and approve journal entries for global payroll across six jurisdictions: the US, Mexico, Honduras, the Philippines, the United Kingdom, and India.
• Oversee the accounting treatment for off-cycle payroll runs in the US, Philippines, Mexico, and Honduras, ensuring accurate period recording.
• Review complex cost center allocations to ensure payroll expenses are accurately distributed across client, location, and department levels.
  

Month-End Close & Cost Allocations

• Review and approve mid-cycle payroll accrual calculations prepared by the accounting staff leading up to the calendar month-end close.
• Review cost allocation journal entries to verify that shared service costs are accurately charged to the appropriate clients and locations in accordance with company policy.
  
• Manage the monthly payroll close process, ensuring all payroll figures flow correctly into the general ledger and financial statements.
• Oversee the balance sheet schedule preparation by the staff and ensure it reconciles to the general ledger and accurately represents the nature of items recorded on the balance sheet.
  

Bonus & Contract Management

• Review and approve accruals and payout entries for various company bonus programs (Annual Management, Quarterly Operations, Retention, Sign-on Bonuses, and others).
• Ensure the staffs working papers for bonus payouts accurately tie back to individual employee contracts, offer letters, and payout schedules.
  

Audit, Reconciliation & Compliance

• Act as the primary payroll accounting liaison during internal and external financial audits.
• Review and approve all audit deliverables prepared by the accounting staff, including journal entries, payroll registers, and reconciliations.
• Ensure all cash disbursements are properly reconciled to payroll registers and general ledger journal entries.
  

We are looking for someone who has:

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• Bachelors degree in Accounting, certified public accountant or equivalent preferred.
• 5+ years of progressive accounting experience, with a focus on global payroll accounting and team leadership.
• Proven ability to review complex cost center allocations, intercompany shared services, and month-end accruals.
• Experience with ERP systems (e.g., Oracle NetSuite, Sage 100) and advanced Excel proficiency.
  

Why join ResultsCX

• All-around fun in the workplace
• Healthcare Benefits
• Opportunity to grow with ResultsCX if thats Your Greater
  

About ResultsCX:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCXs 30+-year track record for reimagining the customer experience to meet consumers evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.