Conversational AI Engineer

Department Icon Data Science Analytics & Machine Learning
149+ Applicants
Posted: 8 months ago
3-7 years
Karnataka
Work from Office

Posted: 8 months ago
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Applicants: 149+
Job Description
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Job Description

    As a Conversational AI Engineer (AI Chatbot Developer), you will play a crucial role in designing, building, and optimizing next-gen intelligent chatbots to enhance customer engagement. Your passion for AI/ML, natural language processing (NLP), and creating human-like conversational experiences will drive you to lead the development of end-to-end chatbot solutions on the Maven AGI platform. Your responsibilities will include:
    - Designing Conversational Flows: You will build and optimize intelligent customer support experiences.
    - Integrating APIs: Connect chatbots with CRM, billing, ticketing, and other enterprise systems seamlessly.
    - Engineering Prompts: Write effective LLM-driven prompts to enhance accuracy and engagement with workflow automation.
    - Performance Optimization: Continuously monitor KPIs such as deflection rate, accuracy, and CSAT to refine chatbot flows.
    To qualify for this role, you should have:
    - 3+ years of experience in conversational AI/chatbot development (LLM-based preferred).
    - Strong background in API development and integration, including REST and Webhooks.
    - Hands-on experience with NodeJS for chatbot workflows.

    Looking to get Placed? Try our Placement Guarantee Plan


    - Familiarity with prompt engineering and working with LLMs, including RAG pipelines and fine-tuning.
    - Experience with customer support platforms like Zendesk, Salesforce, and Freshdesk.
    - Strong problem-solving skills, debugging abilities, and an independent delivery mindset.
    If you are looking for an opportunity to shape the way millions interact with AI-powered systems in real-time, this role at Rockstar Automations could be the perfect fit for you.,

Skills

Performance OptimizationNodeJSCustomer Support PlatformsAIMLCRM IntegrationAPI DevelopmentLLMdriven PromptsNatural Language Processing NLP

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Important dates & deadlines?

Application Deadline

01 Nov 25, 01:29 PM IST

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