116+ Applicants
Posted: 3 months ago
2-4 years
Abu Dhabi, United Arab Emirates
work from office
Posted: 3 months ago
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Applicants: 116+
Job Description
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Job Description
Job Overview
Salayel Hospitality is seeking an experienced and guest-focused Front Office Supervisor to support daily front office operations and deliver exceptional guest experiences. The ideal candidate will assist in supervising the front office team, ensure smooth check-in and check-out processes, handle guest concerns efficiently, and uphold brand service standards at all times.
Key Responsibilities
Salayel Hospitality is seeking an experienced and guest-focused Front Office Supervisor to support daily front office operations and deliver exceptional guest experiences. The ideal candidate will assist in supervising the front office team, ensure smooth check-in and check-out processes, handle guest concerns efficiently, and uphold brand service standards at all times.
Key Responsibilities
- Supervise daily front office operations including reception, guest services, and concierge activities
- Ensure smooth and efficient guest check-in and check-out processes
- Handle guest feedback, complaints, and special requests in a professional and timely manner
- Support the Front Office Manager in scheduling, training, and performance monitoring of team members
- Ensure compliance with hotel policies, SOPs, brand standards, and UAE regulations
- Coordinate with Housekeeping, F&B, and Maintenance to ensure seamless guest experiences
- Monitor room status, VIP arrivals, and special guest requirements
- Prepare shift reports, handover notes, and operational updates
- Ensure proper cash handling, billing accuracy, and night audit support when required
- Maintain a high standard of grooming, professionalism, and service etiquette within the team
Looking to get Placed? Try our Placement Guarantee Plan
- Minimum 23 years of experience in Front Office / Guest Services within a hotel or hospitality environment
- Prior experience in a supervisor or Team Leader role preferred
- Strong knowledge of front office operations and PMS systems (Opera or similar)
- Excellent communication, leadership, and interpersonal skills
- Strong problem-solving and guest-handling abilities
- Ability to work flexible shifts, including weekends and public holidays
- Good command of English (additional languages are an advantage)
- Knowledge of UAE hospitality standards and customer service practices
Skills
PmsCash HandlingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
27 Apr 26, 01:43 PM IST
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