Tamil Speaking Customer Service Executive
Operations Maintenance & Support
85+ Applicants
Posted: 8 months ago
1-5 years
Kerala,
Kochi
Work from Office
Posted: 8 months ago
|
Applicants: 85+
Job Description
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Job Description
- As a Customer Support Executive (Tamil-Speaking) in Cochi, you will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues for Tamil-speaking customers. Your main duties will include delivering high-quality support via phone, email, and live chat in Tamil, managing customer interactions efficiently, and collaborating with various departments to ensure customer satisfaction.
Your key responsibilities will involve handling customer inquiries, concerns, and complaints professionally, documenting customer interactions accurately, troubleshooting product issues, and offering timely solutions. Additionally, you will be required to maintain a clear line of communication, follow up on customer queries for complete resolution, and work closely with other departments to address complex issues effectively.
To excel in this role, fluency in Tamil (both verbal and written) is essential, along with excellent communication skills in English. While prior experience in customer service is preferred, individuals with strong problem-solving abilities, a friendly demeanor, and basic computer skills are encouraged to apply. The position is full-time, with a day shift schedule and on-site work location in Cochi.
If you possess a professional and empathetic attitude, along with the necessary language skills and a passion for delivering exceptional customer support, we invite you to speak with us regarding this exciting opportunity at +91
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Skills
Customer SupportCustomer SatisfactionCustomer ServiceFluency In TamilProblemsolvingComputer SkillsVerbalWritten Communication In EnglishCustomer ServiceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Santamonica Study Abroad is India's No.1 Overseas Education Facilitator, headquartered in Kochi, Kerala, since 2002, with over 21+ years of invaluable experience. We are an authorized representative of 750+ Universities/Colleges across 35+ countries, including the UK, Ireland, Canada, USA, Australia, New Zealand, Germany, France, Singapore, and more. We have a strong network of 25+ branches across India and abroad.
Santamonica Study Abroad offers comprehensive services to students aspiring to study abroad, including:
* Career Counselling
* University/Course Selection
* Application Assistance
* Visa Guidance
* Pre-departure Support
We also provide coaching for standardized tests such as IELTS, TOEFL, PTE, and GRE. Our team of experienced and qualified counselors is dedicated to providing students with the best possible guidance and support to help them achieve their academic goals.
Santamonica Study Abroad is committed to providing students with a seamless and hassle-free study abroad experience. We are passionate about helping students realize their dreams of studying abroad.
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Important dates & deadlines?
Application Deadline
17 Oct 25, 03:31 PM IST
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