Cloud Operations Engineer

Congratulations, you have taken the first step towards bagging a career-defining role. Join the team of superheroes that safeguard data wherever it goes.

What should you know about us

Seclore protects and controls digital assets to help enterprises prevent data theft and achieve compliance. Permissions and access to digital assets can be granularly assigned and revoked, or dynamically set at the enterprise-level, including when shared with external parties. Asset discovery and automated policy enforcement allow enterprises to adapt to changing security threats and regulatory requirements in real-time and at scale.

Know more about us at www.seclore.com

You would love our tribe:

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you!

Role Overview

We are looking for a Cloud Operations Engineer to support and manage day-to-day operations of Seclores cloud-hosted applications and infrastructure. The role involves monitoring production systems, handling incidents, executing deployments, supporting infrastructure provisioning, and contributing to automation initiatives.

The engineer will work closely with CloudOps, DevOps, Product Engineering, and Support teams to ensure platform reliability, scalability, and operational efficiency.

Monitor cloud infrastructure, Seclore product applications, alerts, and logs to ensure high availability and performance of production environments.

Perform first-level troubleshooting of infrastructure and application issues, drive incident resolution, and escalate complex problems as required.

Execute Seclore application deployments, configuration updates, patching activities, and environment setup across production and non-production systems following standard procedures.

Perform pre-deployment and post-deployment validation checks to ensure successful releases.

Provision and configure cloud resources such as compute instances, storage, networking components, and access roles under defined guidelines.

Carry out routine operational tasks including service restarts, certificate renewals, backup verification, and scheduled maintenance activities.

Support capacity scaling activities during traffic spikes, planned events, or infrastructure upgrades.

Execute existing automation scripts for infrastructure commissioning, scaling, and maintenance tasks, and contribute to basic automation enhancements under guidance.

Perform regular system health checks, monitor resource utilization trends, and conduct log analysis to identify recurring performance or configuration issues.

Maintain accurate updates in ticketing tools and ensure timely closure of incidents and service requests in line with SLAs.

Maintain and update operational runbooks, deployment procedures, and troubleshooting documentation based on operational learnings.

Collaborate with Product Engineering, QA, Support, and Customer teams during releases, incident resolution, and change implementations.

Participate in rotational on-call schedules to support platform availability.

13 years Hands-on exposure to AWS cloud services

Good understanding of Linux fundamentals and networking basics

Experience in application deployment and configuration on cloud servers

Exposure to monitoring tools, incident management, and log analysis

Basic scripting knowledge (Shell / Python / PowerShell / Batch)

Good troubleshooting and analytical skills

Good verbal and written communication skills

Good to Have

Exposure to SaaS or managed services environment

Awareness of DevOps tools (Git, CI/CD pipelines, automation tools)

Basic understanding of containers (Docker / ECS / Kubernetes)

Exposure to database basics (SQL Server / Oracle / MySQL)

Experience with VPN / VPC networking concepts