Sales Operations And Commision Analyst

Job Summary:

The Sales Operations and Commission Analyst plays a crucial role in assisting to optimize sales processes, ensuring accurate commission calculations, and providing data-driven insights to support business decisions. This role involves working closely with Sales Operations and Finance to streamline workflows, enhance sales efficiency, and maintain transparency in incentive programs.

Key Responsibilities:

Sales Operations - Analytical Support:

• Maintain and update CRM (e.g., Salesforce) data to ensure accuracy and consistency in sales records
• Assist with onboarding new hires, Salesforce dashboard creations
• Generate and analyze sales reports in Salesforce to track bookings and Salesforce opportunity hygiene
• Identify areas for process improvement and work with cross-functional teams to implement solutions.

Commission & Incentive - Analytical Support:

• Assist Sales Operations on any manual processing of commission calculations ensuring compliance and accuracy of the compensation plans
• Validate sales performance data, identify discrepancies, and work with finance and/or Payroll and HR to resolve issues
• Work with Sales Operations on any commission inquiries from team that need to be reviewed, recalculated and submitted for manual adjustments
  

Qualifications & Skills:

• Education: Bachelors degree in Business, Finance, Economics, or a related field.
• Experience: 2-5 years of experience in sales operations, sales finance, or commission administration.
• MUST be located in India and able to get to one of our offices in Hyderabad or Bangalore.

Technical Skills:

• Proficiency in CRM systems (Salesforce)
• Strong skills in Excel/Google Sheets (pivot tables, VLOOKUPs, data visualization).
• Familiarity with commission calculation software (e.g., CaptivateIQ or similar) is a plus

Soft Skills:

• Strong analytical and problem-solving abilities.
• High attention to detail and accuracy.
• Excellent communication and stakeholder management skills.
• Ability to work independently and in a team-oriented environment.

Preferred Qualifications:

• Experience working in SaaS, tech, or a high-growth sales environment.
• Understanding of sales incentive structures and best practices.
• Ability to work with large datasets and provide actionable insights.