Junior IT Administrator

Job Overview:

We are seeking a motivated and detail-oriented Junior IT Administrator to join our growing IT team. This role will provide essential support for managing and maintaining the company s IT infrastructure, including servers, networks, hardware, and software. As a Junior IT Administrator, you will work under the guidance of the IT Manager and gain hands-on experience in various aspects of IT support, ensuring systems run efficiently and securely.

Key Responsibilities:

• System Maintenance:

  • Assist with the installation, configuration, and maintenance of operating systems, hardware, and software across the organization.
  • Monitor system performance, troubleshoot, and address any hardware or software issues.

• Network Support:

  • 
    Support network configuration and ensure optimal performance of local area networks (LAN), wide area networks (WAN), and internet connections.
  • Assist in setting up and maintaining network security measures, including firewalls and VPNs.

• User Support:

  • Provide IT support to users, including troubleshooting hardware, software, and network issues.
  • Assist in setting up user accounts, email accounts, and software access permissions.

• Data Backup & Security:

  • Assist in backing up critical company data and ensuring the integrity and availability of data in case of emergencies.
  • Help with system updates, patches, and antivirus/antimalware software installation to ensure security.

• Hardware & Software Management:

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  • Help manage company hardware (computers, printers, phones, etc.), ensuring devices are in good working condition.
  • Assist with software updates and installations, ensuring users have access to the latest and most secure versions of applications.

• Documentation & Reporting:

  • Maintain records of IT assets, repairs, software installations, and system configurations.
  • Assist with creating and maintaining user manuals and guides for common IT procedures.

• Collaboration & Learning:

  • Collaborate with senior IT staff and learn best practices in system administration.
  • Stay updated with the latest trends and technologies in IT systems, security, and networking.