Software Analyst

Department Icon Data Science Analytics & Machine Learning
149+ Applicants
Posted: 8 months ago
0-4 years
Erode, Tamil Nadu
Work from Office

Posted: 8 months ago
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Applicants: 149+
Job Description
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Job Description

    Role Overview:
    As the only tech resource in a small business, you will be responsible for handling IT systems, software tools, basic tech support, and automation to streamline operations. This hybrid role requires both technical understanding and problem-solving ability.
    Key Responsibilities:
    - Software Setup & Maintenance
    - Install, configure, and maintain business software (e.g., accounting software, CRM, inventory tools).
    - Ensure all software is updated, licensed, and secure.
    - Troubleshoot software-related issues for staff.
    - User Support & Training
    - Provide basic IT support to team members (password resets, login issues, software usage).
    - Train staff on using software tools effectively (e.g., Excel, ERP, Zoom, etc.).
    - Data Management
    - Ensure backup of important business data.
    - Maintain databases (e.g., customer, vendor, employee data).
    - Export, clean, and analyze data for management use (sales, stock, finance reports).
    - Software Vendor Coordination
    - Liaise with software vendors for support, renewal, and customization.
    - Evaluate and suggest new tools or upgrades to improve efficiency.
    - System Access & Permissions
    - Manage user accounts, access rights, and system security.
    - Ensure only authorized users can access critical software and files.
    - Automation & Integration
    - Automate repetitive tasks (e.g., data entry, report generation) using Excel, scripts, or third-party tools (like Zapier).
    - Integrate different tools where possible (e.g., CRM with email or billing systems).
    - IT Asset Management
    - Track all IT hardware and software inventory.
    - Ensure systems (PCs, printers, routers) are working and maintained.

    Looking to get Placed? Try our Placement Guarantee Plan


    - Basic Cybersecurity
    - Monitor basic security measures (antivirus, firewall, software updates).
    - Educate staff on safe tech practices (passwords, phishing, etc.).
    Qualifications Required:
    - Good understanding of commonly used business software (ERP, accounting, CRM).
    - Strong Excel and data-handling skills.
    - Problem-solving ability and willingness to learn.
    - Basic networking and hardware knowledge.
    - Good communication and documentation skills.
    Please note that the job location is in-person.
    Benefits:
    - Leave encashment
    (Note: Any additional details of the company are not mentioned in the provided ),

Skills

ErpData ManagementAnalystAccountingERPCommunicationNetworkingDatahandlingExcelHardware KnowledgeCRMDocumentation

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Important dates & deadlines?

Application Deadline

27 Oct 25, 02:34 PM IST

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