HCLTech-Mega Walk-in For OTC Collection(Order Management) On 24th Apr

Shine com

Accounting & Finance

137+ Applicants

Posted: 3 months ago

1-6 years

Chennai, Tamil Nadu

work from office

Posted: 3 months ago

Applicants: 137+

Job Description

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Job Description

HCLTech-Mega Walk-in for OTC Collection (Order Management_OTC) on22nd 24th Apr -Navalur
Venue: ETA 3 - HCL Navalur Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130.
Date: 24th Apr 2o26
Time: 10.00am to 1.00pm.
Experience: 1 year - 6 years of Relevant Experience in OTC - Collections.
HR: Sobiya/Jefferson
Major Responsibilities: -

Collection of all complex/high profile accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
Implementation of service stops/ remove stops according to process.
Review of UMCC and on account payments as per ICMP guidelines
Identify the potential write-offs for clearing aged debts.
Accountability for debt and cash targets achievement on a quarterly/monthly basis
Timely and correct dunning process + handover of insolvent customers/ customers unwilling to pay to legal collections.
Detection and help for process improvement opportunities for collection + system improvements.
Where technical knowledge gaps have been identified through the review process, the job holder will work with the Administrators and the respective Team leader to aid in the closure of that gap.
Responsible for new process implementation within the teams
Ensure adherence to process and strategies that will allow best in class results in a controlled environment

Background, skills, experience, and qualifications: -

A minimum of 2 years experience within an OTC Collections team (Required)
Should have Finance background. Preferably B.com and MBA (Finance) graduates
Excellent communication skill (Oral and written)
Willing to work in Night shift
Proven track record in meeting targets and SLAs
PC literacy, particularly in MS Office
Demonstrate a customer focused orientation.
Strong negotiation skills
Project methodology experience
Excellent analytical and problem-solving skills

Role specific competencies and requirements: -

Fluency in (English), both written and verbal.
Results / Target driven.
Self-motivated and willing to learn new skills.
Commitment to developing oneself and desire to develop others.
Good listening skills
Team Player
Ability to work on own initiative.
Adaptable to a changing environment flexible with regard to working patterns.
Excellent Customer Care skills
Leadership People Management Skills

Note - Any collections experience with Voice can apply (Only immediate joiner and less than 15 Days can apply else do not apply please)
This job is provided by Shine.com

Skills

AccountsCollectionsOtcProcess ImprovementFinanceCashOrder Management

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About Company

TCS is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 614,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal year ended March 31, 2022, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Important dates & deadlines?

Application Deadline

30 Jun 26, 01:31 PM IST

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