Customer Service Executive

Hi Job seekers.

Greetings

HIRING FOR CUSTOMER SERVICE EXECUTIVE IN HYDERABAD

LOCATION - POCHARAM , HITECHCITY, BEGUMPET, RANIGANJ

UNDERGRADUATE/ GRADUATE /FRESHER / EXPERIENCE WITH EXCELLENT COMMUNICATION SKILLS CAN APPLY

Job Title: Customer Care Executive

About the Role

We are looking for dynamic and customer-focused professionals to join our support team. The role involves assisting customers through voice, email, and chat support by resolving queries, providing accurate information, and ensuring a seamless customer experience. Candidates with strong communication skills and a service mindset are encouraged to apply.

Roles & Responsibilities

• Attend customer interactions through calls, emails, and chats
• Understand customer concerns and provide effective resolutions
• Ensure timely and accurate responses as per quality standards
• Maintain detailed records of customer interactions
• Escalate unresolved issues to the concerned team
• Support customers with transactions and service requests
• Upsell or cross-sell suitable products based on customer needs
  
• Follow company policies, compliance, and service guidelines

Candidate Requirements

• Voice Support: Intermediate / 12th pass & above
• UG / GRADUATE / FRESHER / EXPERIENCE CAN APPLY
• 6 DAYS WORKING
• SALARY - UPTO 3.5LPA

Skills & Competencies

• SVAR score 50+
• Strong verbal & written communication in English & Hindi
• Regional language skills will be an added advantage
• Good typing speed & accuracy (for email/chat roles)
• Working knowledge of computers and MS Office
• Excellent problem-solving and customer-handling skills
• Ability to work in rotational shifts

Work Schedule & Benefits

• 6 working days with 1 rotational week off
• Rotational shifts

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• 2-way cab facility (up to 35 km radius) or 2,000 transport allowance
• Stable work environment with growth opportunities

Salary & Perks

• Competitive salary for freshers and experienced candidates
• Location-based pay structure
• Attractive take-home salary

For further details call or drop your cv on

Anwesha 9151666408

Niyati 9369022693

Palakshi -8630365298

THANKS & REGARDS

ANWESHA

HR EXECUTIVE

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