Customer Support Executive

Hi Job Seekers,

Greetings from Shiningstars ITPL

We are looking for enthusiastic and customer-focused Customer Service Executives and Sales Executive to join our Support Team at Lucknow Location.

Eligibility Criteria

• Graduate / Undergraduate all can apply
• Good written communication skills in English
• 
  Basic computer knowledge and typing skills
• Willingness to work 6 days a week
• Flexible to work in shifts, if required
• Freshers and experienced candidates both can apply
  

What We Offer

• Salary package : Freshers- Upto 1.75 LPA / Experience -Upto 3 LPA
• Growth and learning opportunities
• Friendly and professional work environment
• Training will be paid.

Key Responsibilities

• Handle customer queries and concerns via live chat support
• Provide accurate information and resolve issues efficientl
• Maintaina positive, empathetic, and professional attitude toward customer
• Follow company processes and quality guideline
• Document customer interactions clearly and correctly
• Meet performance metrics such as response time, resolution rate, and customer satisfaction

Interested candidates can connect : 6393879759 (Naina Singh)

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