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Job Description
- As an International Chat Process employee located in Hadapsar, you will have fixed off days on Saturday and Sunday with a salary package starting at 19k and a bonus of 5.7k. The CTC can go up to 25k with additional benefits such as incentives, no sales targets, and transportation provided.
Your main responsibilities will include responding to customer inquiries on live chat, efficiently resolving complaints and issues, maintaining a positive and professional attitude, following up to ensure customer satisfaction, and staying updated on company policies and offerings.
To excel in this role, it is essential to be a graduate with excellent communication skills (verbal and written) and a strong command of English. The interview process will consist of HR Round, Assessment, VnA, and Operations rounds.
In addition to a full-time and permanent position, this job offers benefits like health insurance, paid sick time, and Provident Fund. The work schedule includes day shifts from Monday to Friday in the UK shift, with opportunities for performance and yearly bonuses.
Ideal candidates will have at least 1 year of work experience and should be prepared for in-person work at the specified location. If you are interested in this opportunity, you can apply or share your CV with HR Shweta at
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Skills
Live Chat SupportComplaint ResolutionProfessionalismEnglish LanguageExcellent Communication SkillsPositive AttitudeCustomer ServiceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
17 Oct 25, 02:50 PM IST
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