Technical Writer

Department Icon IT / Software Development & Related
102+ Applicants
Posted: 8 months ago
2-6 years
Haryana
Work from Office

Posted: 8 months ago
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Applicants: 102+
Job Description
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Job Description

    As a Technical Content Writer at Eshopbox, your role will involve:
    - Writing documents like help articles, SOPs, and other documents that explain complex technical concepts in an easy-to-understand way.
    - Ability to identify credible sources, analyze data, and present the information in a clear and concise manner.
    - Working with subject matter experts to gather information about the products or processes that they are documenting.
    - Editing and revising documents that have already been written by other team members or subject matter experts to ensure accuracy and consistency.
    - Working closely with other teams to gather information, review documentation, and ensure that the documentation meets the needs of the audience.
    - Managing the entire documentation process, from planning and research to writing and publishing.
    - Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
    - Ensuring that technical support specialists have the necessary tools and resources to do their jobs effectively.
    - Maintaining and reporting on key performance indicators (KPIs) related to support operations.

    Looking to get Placed? Try our Placement Guarantee Plan


    Qualifications required:
    - Very good verbal and written communication.
    - Good knowledge of grammar and sentence formation.
    - Engineering background shall be preferred.
    - Any prior experience in a similar role or in any e-commerce fulfillment domain/return related operations would be a plus point.,

Skills

Analytical SkillsTechnical Content WritingVerbalCommunication SkillsManagerial SkillsWritten CommunicationEngineering BackgroundGrammar

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Important dates & deadlines?

Application Deadline

01 Nov 25, 12:16 PM IST

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