Finance Head - South Region - DI - Customer Services

We are partner to Industry in Digital Transformation

Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.

DI CS (Customer Service) is an integral Business Unit of Digital Industries as the focal point serving customers who are using our innovative products portfolio designed across other Business Units. We are a group of self-motivated, goal-oriented and highly skilled professionals who are working in the field of enhancing Customer Experience and act as catalyst for growth.

We embrace innovation, we thrive on feedback, and we strive for excellence. Our philosophy is “Go the Extra Mile!”

A new business segment launched within DI CS Business Unit – DE DS – provides the business unit an opportunity to grow multifold in the field of innovative Digital Transformation, Data Analytics, Reliability Solutions and Cyber Security Solutions for manufacturing.

We are now a startup, expanding exponentially over a strong foundation of customer trust, industry experience and wide installed base, seeking members who are ready to stretch beyond there designated role as any other entrepreneur will do. A playground for those who are ready to improvise upon their existing knowledge through adaptation of changing business models.

What would be the Purpose of the Position?

Translate the vision of Digital Industries (DI) CS into DI CS Southern Region Sales goals and objectives, understand business trends and patterns, evaluate viability of new business opportunities, align the business processes and resources, review, monitor and control KPI deliveries, initiate course corrections for deviations from Business plans, cover risks, manage business relationships with stakeholders, ensure statutory compliance, WITHIN the legal framework, with the objective of enhancing DI CS business and profitability.

Communication Partners:

Internal: Op Co Management, DI CS Management, DI Business Units’ Management, DI CS HQ Management, Business Development, Performance Controlling, Compliance, Direct & indirect reports, Accounts, Finance & Insurance, SFS, IDT, Legal, Secretariat, HR, Internal Audit and other support functions.

External: Customers, Channel partners, Statutory authorities, Auditors & Banks.

This is your role. What part will you play?

Planning

Analyze business performance & evaluate potential business opportunities, develop & define business plan, finalize resource requirements & seek management approval in order to, improve the business and grow profitably. KPI: Business growth and Revenue from new business.

Budgeting, Reporting & Control

Frame guidelines & develop annual budget, track progress and monitor performance parameters, report performance & areas of concern, initiate course corrections where required, control selling costs, in order to, ensure quality decision making and help realize annual targets. KPI: Target Vs. Actual.

Ensure conduct of business without red flag violations, monitor and control OI, Revenue & UOV, Selling cost & inventory development, assess credit risks, Bid approvals, set & review performance targets, timely & adequate risk provisions, work load analysis and appropriate effort allocation, overdue interest recovery within the company framework and policies in order to conduct balanced business and grow profitably. KPI: Business Growth and Conformance to Standards.

Risk Management

Ensure awareness & compliance to statutes, assess viability of new business opportunities, exercise credit control, order hygiene, define Sales Policies, ensure no violation of Business partner red flags, report risks in order to, conduct business within guidelines and achieve business results. KPI: Extra Cost.

Receivables Management

Define targets for Receivables across Southern Region, monitor & review monthly performance, dispute resolution, CRG clearances, promote SFS financing, initiate corrective actions wherever required, in Order to, optimize working capital requirements. KPI: FCF, DSOs and Overdue (Plan vs. Actual).

People Management

Identify & address people concerns, provide training inputs, develop competencies, plan career development, in Order to, build a high-performance work culture. KPI: Employee Satisfaction and Performance.

Statutory Compliance

Set systems & review compliance to statutory requirements, contractual commitments & company guidelines in order to, comply with statutory & legal requirements and protect the company’s interests. KPI: Conformance to Standards.

Audit

Manage Audits – internal, external & SAG, provide guidelines, initiate corrective action & implementation of audit recommendations in order to, ensure compliance with Company policies and adherence to accounting guidelines. KPI: Conformance to Standards.

External Relations

Meet & liaise with key customers & business partners, develop & foster business relationship, in order to, grow the business. KPI: Business volume.

What you need to make real what matters?

Minimum 10 Years of relevant experience, preferably in Engineering industry with Leadership & management qualities to lead, guide & direct a team of commercials. Exposure to Customer Management and good understanding of Product / Systems / Solutions Business is necessary. Certification in Project Management will be an added advantage.

• Understand Economic Trends & Analysis


• Contracting Business Exposure & Negotiation Skills


• Risk Identification & Mitigation


• Direct & Indirect Taxation


• Financial Accounting with exposure to IFRS


• Change Management


• General Management Skills


• People Management Skills

This role will be based at Siemens Bangalore / Chennai location and will report to the Digital Industries – Customer Service Business Unit Finance Head in India.

This will be an interesting and challenging role for candidates like you. You may please feel free to apply on the website. If your experience is found relevant to our requirements, we will connect with you for the next steps. We would be happy to welcome you to our Siemens Family.

You’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow