Senior Finance Coordinator

Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.
By leveraging our global network, we deliver a superior experience that only a one-stop shop can provide. Were a team that works globally to provide the best service locally a company that is everything you need, everywhere you need it!
This role requires the applicant to provide support to EMEA clients, managing collections and account related queries while collaborating with cross-functional teams.
Why work for Sirva
Being an international brand with a cross regional structure your career opportunities could be endless! You can make colleagues, connections, and friendships the world over with Sirva.
Diversity and inclusion is part of our service and therefore is part of our DNA. At Sirva our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself to our identify.
Sirva has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work From Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you.
Position Summary
We are seeking a detail-oriented and proactive Collections Specialist to manage client collections, broker receivables, and other outstanding payments. The role requires consistent follow-ups, thorough documentation, and close collaboration with internal teams to ensure timely collections and minimize past-due balances. This position will also serve as a key point of contact for clients across multiple locations, ensuring seamless communication and resolution of outstanding payments.
Key Responsibilities
Client Collections

• Ensure receivables are less than 5% overdue beyond 30 days.
• Focus on collecting larger balances and preventing accounts from aging.
• Provide monthly statements of all open invoices to clients and Account Managers.
• Collaborate with the Billing Team to resolve client disputes or adjustments.
• Work closely with the Cash Posting team to ensure accurate remittance details.
• 
  Monitor daily cash reports for client payments and outstanding amounts.
• Partner with Account Managers, Client Finance, and Operations to improve past-due collections.
• Escalate unresolved issues to management and document all updates in the Collections management system.
  

Other Receivables Management

• Follow up on broker receivables and other miscellaneous outstanding invoices.
• Coordinate with internal teams to facilitate payment resolution.
• Communicate with the Legal team if collection efforts stall, after management approval.
  

Additional Responsibilities

• Perform other assigned duties and act as a backup for team members when needed.
• Provide support to the team by answering questions and guiding issue resolution.
• Participate in team improvement initiatives and recommend process enhancements.
  

Assignee Receivables & Reporting

• Facilitate communication regarding assignee receivables with Operations teams.
• Provide weekly status updates to management, tracking collections progress and performance.
  

Looking to get Placed? Try our Placement Guarantee Plan

Get Hired

Qualifications & Preferred Skills

• Minimum 2 years of experience in a Collections or related role.
• Strong ability to collaborate with all levels of management.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to work in a fast-paced environment.
• Proficiency in Microsoft Excel (Intermediate level required).
• Financial/Accounting knowledge preferred.
• Experience in training and providing constructive feedback is a plus.
• Ability to work in a team-oriented, deadline-driven environment.
  

Education & Certification Requirements

• Bachelors degree required (or equivalent work experience).
  

If you are an experienced professional with a strong background in collections and financial analysis, we encourage you to apply!
SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a one-stop shop can provide. Were a team that works globally to provide the best service locally a company that is everything you need, everywhere you need it. For more information please visit www.sirva.com.
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
At SIRVA, were committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [HIDDEN TEXT] and let us know the nature of your request and your contact information.