Account Delivery Head (Manufacturing)

About the Company

SLK Software is a global IT services leader, driving digital transformation for clients across industries.

About the Role

Look at Manufacturing vertical, overseeing service delivery, client relationships, and strategic growth.

Job Location: Devanahalli, Karnataka, India

Responsibilities

• Client Management: Build strong client relationships, handle escalations, and ensure client satisfaction.
• Delivery Management: Ensure timely, within-budget project completion; lead delivery teams.
  
• Strategic Planning: Develop growth strategies, identify opportunities, and collaborate on innovative solutions.
• Financial Management: Manage P&L, track financial performance, and optimize costs.
• Team Leadership: Mentor and develop a high-performing team, fostering continuous improvement.

Qualifications

• Bachelors in Engineering, Business, or related field.
• 15+ years in account management and delivery, preferably in IT services.
• Deep manufacturing industry knowledge.
• Proven track record in managing large accounts and complex projects.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in project management tools.

Required Skills

• MBA or advanced degree.
• Experience with global clients and cross-functional teams.
• Knowledge of digital transformation and emerging technologies.

Preferred Skills

• Work with a global IT leader.
• Strategic partnerships with top technology partners.
• Growth and professional development opportunities.
• Dynamic and collaborative work environment.