Account Manager- Integrations & Solutions (Gateway)

About The Role & Team
As an Assistant Manager- Integrations & Solutions for smallcase Gateway, you will sit at the intersection of business development, product consulting, and technical support. You arent just selling a product; you are the bridge that helps partners understand, integrate, and succeed with our infrastructure.
You will lead the journey for inbound leadsfrom the first How does this work to the final We are live!ensuring a seamless technical transition and acting as the voice of the partner within our internal product teams.
What Youll Be Doing

• Solution Consulting: Act as the primary point of contact for inbound leads, consulting them on how smallcase Gateway offerings can be tailored to fit their specific platforms and business models.
• Business Development: Own commercial discussions, deal closure and contract alignment with partners. Drive deals to closure.
• Product Evangelism: Conduct high-impact product demos that translate complex technical infrastructure into clear business value.
• Funnel Management: Own the integration lifecycle. This includes conducting technical walkthroughs, resolving integration queries, and managing the project timeline from sign-up to go-live.
• Technical Troubleshooting: Man the first line of production support. Youll be responsible for initial debugging, reporting bugs to engineering, and ensuring partners arent blocked by technical hurdles.
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  Product Feedback Loop: Advocate for our partners. Synthesize customer pain points and feature requests into actionable insights for the Product and Engineering teams to drive optimization.
  

Who You Are

• A Technical Translator: You can talk shop with developers about APIs and SDKs, but also explain the why to business stakeholders.
• A Process Architect: You have the discipline to follow established workflows and the hunger to break and rebuild them if you find a more efficient way.
• A Problem Solver: You dont just report bugs; you investigate them. You enjoy the detective work involved in integration support.
  

What Were Looking For

• Experience-23 years in Technical Account Management, Integration Support and Developer Relations (DevRel)

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  Get Hired
  Industry- Proven track record within B2B SaaS or Infrastructure companies.
• Technical Savvy- Solid understanding of API & SDK integrations and the ability to read technical documentation.
• Communication- Exceptional clarity in verbal and written communication, capable of managing both internal teams and external partners.
• Operational Rigor- High level of discipline in CRM management and following structured integration funnels.
  

About Smallcase
At smallcase, we are changing how India invests. smallcase is a leading provider of investment products & platforms to over 10 million Indians. smallcase was founded in July 2015 by three IIT Kharagpur graduates, Vasanth Kamath, Anugrah Shrivastava and Rohan Gupta.
smallcase has been focused on offering innovative investing experiences & technology. Our platforms are used by over 300 of Indias largest financial brands and most respected institutions. We are backed by world-class investors including top-tier funds, institutions and operators from the capital markets space who believe in our mission of enabling better financial futures for every Indian.
Life at smallcase
We are not just building a business, we are making a long-lasting impact both in the wealth & assets landscape with our unique technology & expanding ecosystem. Over the last 11 years, our team, products, and platforms have grown and so have our ambitions.
Innovation remains at the heart of what we do. Our other core values are transparency, integrity & long-term thinking. Our key asset has always been our people, and we empower individuals to build and do some of the best work in their lifetimes at smallcase. Flexibility, ownership and constant feedback loops are some of the ways we keep evolving the working environment.
Skills: inside sales,credit,sales,crm,sales funnels,sales funnel optimization