HR Process Analyst

HR Process Analyst

HRE

Barcelona

As a Process Analyst within our HRDX Service Management team, you will be responsible for analysing existing business processes to identify complexities and recommend improvements that enhance efficiency and effectiveness.

This role involves collecting, manipulating & analysing data related to our processes & using that data to help drive strategic decisions & to help measure performance over time, whilst also being responsible for creating and maintaining documentation, including process maps and standard operating procedures, ensuring that all materials are up-to-date and accessible.

The Process Analyst will need to collaborate strongly with the HR Service Partner and various other HRDX departments to gather requirements and facilitate workshops for senior stakeholders, as well as being accountable for providing training and support to staff on new processes and tools, acting as a resource for process-related questions and issues, ultimately optimizing business operations and aligning processes with organizational goals.

What will you be doing

Strategy Development

• As a member of the HRDX Service Management team, participate and define strategy and objectives for the organisation.
• Contribute to idea development and collaboration creating the organisational roadmaps and plans.
• Share accountability for the overall success of HRDX Service Planning organization.

Service Management

• Support Service Partner on their Service management activities when required.
• Responsible for reviewing and agreeing all HRIS changes and change requests, as part of this process, conduct an impact assessment, highlight, and gain agreement of any requirements.

Process Management

• Analyzing existing business processes to identify inefficiencies and areas for improvement. This often involves mapping out processes and evaluating their effectiveness.
• Collecting and analyzing data related to processes to support decision-making and identify trends or issues.
• Creating detailed documentation of processes, including workflows, procedures, and guidelines to ensure clarity and consistency.
• Working with various stakeholders, including Service Partners, Tower leads, Project Managers and team members, to gather insights and ensure that process changes align with process goals.
• Assisting in the implementation of new processes or improvements, including training staff and monitoring the effectiveness of changes.
• Define key performance indicators (KPIs) to measure process effectiveness and efficiency. Establish benchmarks for comparison and continuous monitoring.
• Develop comprehensive documentation for processes, including standard operating procedures (SOPs) and guidelines. Ensure documentation is clear, accessible, and regularly updated.
• Assist Service Partner and Project Managers in the change management process by preparing communication materials and training resources. Facilitate workshops to educate staff on new processes.
• Assess technology solutions that can enhance process efficiency, such as automation tools or software applications.
• Organize training sessions or workshops on process improvement methodologies.

• Passion for business and how processes can support the business in an optimal way.
• Solid experience in participation in process improvement projects, change management initiatives, or cross-functional teams is valuable. - Experience leading or contributing to successful process optimization efforts
• Strong ability to analyse data and processes to identify trends and make informed recommendations.
• Project management and/or change management skills.
• Experience or exposure to global employee or HR data.
• Strong interpersonal skills with the ability to effectively navigate and foster collaboration among diverse teams in a complex, multicultural organization, ensuring open communication and mutual respect to achieve common goals.
• Attention to detail and high degree of accuracy required.
• Reliability and ability to maintain confidentially are required.
• The ability to self-direct work, manage multiple deliverables with varying deadlines

Your new office

Barcelona

In our Barcelona office you can enjoy a modern and open working environment with unbeatable views of the city. Located in Avenida Diagonal, in an energy efficient building, it is very convenient to reach the office by public transport. You can enjoy your lunch or coffee in our office kitchen, on the terrace next to the lobby, or you can walk to one of the many restaurants and shopping centres nearby.

Take a look at our video tour of the Barcelona site here:

Life at Sony

We ensure competitive salaries and benefits by using established benchmarking. We encourage healthy work-life balance supported by hybrid and flexible working policies. We are a positive community who dream big together, respect each other, and enjoy a collaborative culture.

We like to celebrate our colleagues who make a real difference using our

You can build your career around you with our fantastic range of learning & personal development programs to enhance your skills. We also encourage our staff to try exciting new roles, in a wide range of countries, with a supportive mobility team to support you if you take that leap!

Bring your uniqueness to Sony

We are passionate about creating a culture that promotes equity and cultivates inclusion, diversity, and belonging. We want employees with diverse backgrounds and perspectives that will stimulate innovation and have a direct impact on our creation of social value to fulfil Sonys purpose - to fill the world with emotion, through the power of creativity and technology. We want you to bring your unique self to work and help shape our culture.

We are Sony Europe

Our people collaborate in an environment of respect, integrity, and open-mindedness. Diverse teams from all over Europe are the driving force for our business, and we embrace the differences that make each of us original and unique.

With offices in 28 European countries, Sony Europe caters to consumer, professional, semiconductor and healthcare markets with innovative electronics products and solutions. Our European laboratories research and develop new technologies and capabilities that contributes to the Sony Group and important issues on a planetary scale.

Bring your passion, creativity and ambitions to Sony Europe. Apply now, and lets create the future together.

Equal Opportunity

Sony Europe is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, gender, citizenship, ancestry, age, physical or mental disability, sexual orientation, gender identity, medical condition, or any other protected characteristics.

Disability Accommodation for Applicants to Sony Europe

Sony Europe will provide reasonable accommodation for any qualified individuals with disabilities in the application process. For reasonable accommodation requests, please contact us by email at or by mail to: Sony Europe B.V, Human Resources Department, the Heights, Brooklands, Surrey, KT13 0XW, UK. When contacting us please indicate the position you are applying for, and the accommodation required.