Account Manager, MENA

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.
Are you a proactive problem solver with a passion for programmatic advertising? Are you a relationship builder with strong interpersonal communication skills? If so, then we want to hear from you! We’re looking for an Account Manager (AM) to join our expanding Revenue team in MENA, Dubai.
Reporting to the Manager of Client Services, you’ll play an integral role in the post-sales relationships lifecycle as it relates to user adoption of the StackAdapt platform, regular client communications and campaign management. In addition, you’ll work closely with your Sales Manager and Programmatic Strategist to maximize both your client’s success with the platform and revenue opportunities within accounts.
A successful AM at StackAdapt must have a strong understanding of our clients’ business objectives, and the ability to proactively communicate how new StackAdapt features and solutions can maximize the customer’s campaign ROI.
StackAdapt is a Remote First company, we are open to candidates located anywhere in the Dubai for this position.
What youll be doing:

• Act as main point of contact for your portfolio of clients, supporting managed and self-serve users, understanding their goals and resolving any issues
• Ensure client campaigns are successful by communicating with client on their business/campaign goals, providing strategic solutions/recommendations and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on StackAdapt Advertising DSP, including third party tag implementation and pixel creation/troubleshooting
• Ensure daily, weekly and monthly reporting to clients
  
• Participate in the identification of any potential opportunities to improve services such as the development of tools, procedures and reports aimed to increase efficiency within the department
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
  

What youll bring to the table:

• Fluency in English and a second language (Arabic preferred, but not mandatory)
• Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ads, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and assisting in growing revenue

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  The ability to grasp and communicate technical concepts and platform-based knowledge
• Comfortable to travel frequently to client meetings within their region
  

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
Weve been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. Weve been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Workregistered
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising