Associate Manager, Risk Operations

RRS is an integral part of Risk Services in GBS which supports the CPBB Risk Function.

• End to end ownership of the process around Loan Impairment forecasting and cost performance management services covering retail risk Function / Segment / Regions. Ensure high quality service delivery through measurable performance metrics ensuring effective control, stakeholder engagement and leadership development.

Strategy

• The mitigation of risk by providing accurate and timely information necessary to support management decisions.


• Protection of the Bank’s reputation. Bank’s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers.


• Ensure compliance with ALL internal policies and regulatory requirements.

Business

Loan Impairment forecasting & Reporting

• Forecasting loan impairments (Expected credit loss, charge off, Recoveries) for Retail, Business banking and Debt Restructured products (USD 100 Billion Portfolio) of Standard Chartered Bank across all markets using statistical forecasting model and SAS


• Expected Credit Loss computation (Sophisticated, Loss Rate & Roll Rate models) and forecasting using IFRS 9 standards


• Various critical Quarterly/annual submissions AIFG, debt note, PRA, KPMG etc


• Ensuring timely and accurate delivery of various monthly MI reports and presentation (like Flash, commentary Budget vs Actual, YOY changes due to Growth, Maturation, Impact Analysis, etc.) for top management.


• Drive the successful delivery of Loan impairment Corporate plan including 5 year Plan and bi-annual FC2. These activities include developing corp plan baseline of retail portfolios and reviews the drivers with Group and country credit heads


• Ensuring smooth Audit, Governance & controls

Retail risk cost forecasting and reporting

• Monitoring end to end Global Retail Risk Cost; Analysis of Variances, Run-Rate, One- offs, Normalisations, monthly forecasting for 30 Markets


• Preparation of annual Corporate plan( 5 Years), discussion & review with Countries and group heads. Addressing countries heads queries efficiently, loading numbers in hyperion, various reconciliation before locking down the numbers


• Supporting Group in setting up cost target for retail risk, stretch allocation in markets and tracking the performance of cost stretch month & month. Monthly Cost efficiency save analysis & presentation for retail risk heads


• Ensure the timely & accurate delivery of performance management reporting (flash, commentary, outlooks, strategic initiative tracking) and drive the automation of performance dashboards)


• Deliver insightful & actionable ad-hoc analysis in respect to productivity and cost opportunities as well as identifying and articulating key risks to senior management to drive decision making.
  


• Month end accrual, ageing analysis and Financial control substantiation


• Headcount Capacity Plan reporting for Collections


• Evaluation of Statutory Investments spend (PED) for Retail Risk markets and presenting to Group

People and Talent

• Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge.


• Ensure quality processing and adherence to all key controls and checks.


• Responsible for handling all queries relating to the reports produced.

Risk Management

• Work closely with the country risk teams.


• Compliance with all relevant policies and procedure, guidelines, rules & regulations

Governance

• Proper documentations like EUC, BIA, BCP, BID, Migration Checklists, SLAs, Recharge Documents, DOI, Change Templates etc. needs to be documented appropriately.


• Ensuring that proper backups are being arranged for critical reports.


• Ensure that the Cost Budgets are met according to management targets

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.


• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.


• Lead the GBS India / Risk Operations / RRS to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.


• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• Group CB Risk


• Country Business (CB Head, VCGM, Sales & Marketing)


• Country Operations


• Credit Units (CI,FA, Collections & Recovery, CRM)


• SBIM


• Finance


• Legal, Compliance & Assurance


• IS & IT Personnel (Local and Group)


• Human Resources


• Group Credit

External

• Local Regulators


• Bureau


• Auditors


• External Collection Agencies

Other Responsibilities

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• E-Learning Modules, particularly the AML E-Learning Course, Credit Practices, Basel 2 and Credit Bureau, as applicable


• Induction Program


• AML Refresher Course


• The mitigation of risk by providing accurate and timely information necessary to support management decisions.


• Protection of the Bank’s reputation. Bank’s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers.