Vice President, Reconciliation

Strategy
The core responsibilities of the role, includes:

• Develop and Design target operating model for financial reconciliations in RBWMPVB leveraging on global TLM system and core systems.


• Develop and roll-out reconciliation framework for branches, with a view to hubbing and automating the reconciliations performed in branches.


• Lead the Reconciliation Risk Reporting to Regional and Group Risk Forums.


• Own design of Accounting & Reconciliation for new products/channels in Retail leveraging on global TLM system, core TP system with specialist accounting talent having strong understanding of both product, settlement cycle, and client life cycle. This includes working T&I partners to design and automate solutions to augment auto match off, and leveraging on data analytics including EDMP based solutions for unearthing red flags and areas of concern, aligned to risk and control standards.


• Interface with COO teams and financial control teams both as part of ongoing reconciliation delivery , ageing and monitoring , and engagement with global finance teams on financial control policies and transformation programs run by finance to the extent it impacts reconciliations and delivery through GRU. This includes dialogue with second line of defence namely Finance function for operations owned accounts which would entail interpretation of Financial Control policy, author standards specific to retail and design and execute programs for embedding them across the markets.


• Role extends to lead the TP General Ledger reconciliation centralisation across markets done now done in countries. Further the role covers building enhanced capabilities for two-way, three-way reconciliation for investment services, tax platforms based on operating requirements.


• Augment reconciliation automation initiatives involving non-standardised or unstructured reconciliation sources and residual manual reconciliation to strategic reconciliation platform or next best alternative to enable standardization, controls and efficiency and eliminate manual efforts. Lead and drive digital transformation initiatives benefiting GRU and impacting GRU as part of broader global business programs.


• Manage accounting compendium for retail from a reconciliation perspective including linkages with product program and allied documentation. This involves leveraging on core accounting knowledge and deep domain knowledge of retail products, platforms, client transaction life cycle and settlement life cycle with counterparties such central banks, exchange houses, VISA, Master Card and payment aggregators and engage with country and global product heads in RB business on end to end accounting, settlement and reconciliation areas.


• Create framework for right focus on operational efficiency, controls, financial integrity, exception management, risks around aged items, to enable best in class client experience and financial controls.


• As a control stakeholder to the underlying operations, act in a directing and influencing capacity with the stakeholders regarding the recon strategy to secure ongoing support for the business process and technology changes required to deliver high standard of reconciliation controls.


• Continuously appraise internal and industry strategies and approaches to ensure best practices and innovative solutions are being utilized.



• Play a pivotal role in the transformation agenda for the AME region and providing thought leadership to the change agenda and ensuring that the change is effectively delivered in country and hub.


• Support Product, Operations and other Value centres on a day to day basis in areas of process changes, improvements and new product launches.


• Design and develop the business requirements on system enhances and follows through till delivery of requirements.

Strategy

• Drive the Reconciliation strategy for the Retail Banking Global Reconciliation function across markets, products and account types.


• Drive Strategic Changes to Policies, framework and System Enhancement and to build analytics to provide meaning full insights on Financial Controls and Reconciliation and follows through till delivery of requirements.


• Support Product, Operations and other Value centres on a day to day basis in areas of process changes, improvements and new product launches.

People and Talent

• The role holder will need to support the knowledge transfer to CPBB GRU Colleagues and lend support a change in mindset, building a culture of client centricity, agility, and accountability through training and knowledge transfer and to train the fellow team to achieve strategic objectives.


• Act as a role model of the Group’s values and culture in the region.

Risk Management

• Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable.


• Comply with all applicable rules / regulations and Company & Group Policies.

Governance

• Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.


• Deliver ‘effective governance’; capability to challenge colleagues effectively, or escalate appropriately; and willingness to work in an open and cooperative manner with all.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.


• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.


• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles.


• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.


• Uphold the values of the Group and Company at all times.

Key Stakeholders

• Country, Group and GBS stake holders and management teams


• Regional and Country Client Journey Heads, COOs and RB COOs


• TLM Technology, Support & Project teams


• Finance Control, Transformation and Technology teams


• Product Engineering teams

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