Corporate Actions Operations Manager, AVP

State Street Corporate Actions consists of approximately 900 individuals with presence in multiple Global locations carrying out an end to end Corporate Action processes within a custody, fund accounting and middle office environment.

Role Purpose

Due to a strong growth within Corporate Actions Custody and Middle Office services, an excellent and exciting new opportunity has arisen for an AVP Manager to manage a team carrying out high risk functions within the operation. The successful candidate will be directly responsible for the management a team(s) performing day to day operations within Global Corporate actions Custody and Middle Office. This includes the execution of Corporate Actions Instructions, reconciliation and posting of client entitlements for Global markets. As this is a new role, it will also require an ability to assist in the formation, development and onward support of a new team of individuals with differing backgrounds/experience with a strong focus on people management and ability to investigate and problem solve.

Management and Team working Responsibilities

• Ensure all staff have clear lines of reporting, authority levels, objectives and progress is reviewed regularly in line with Company policy.
• Develop effective working relationships and communications with staff and ensure that staff are motivated, continuously developed and supported.
• Work within Global Corporate Actions to assist in executing strategic direction of the function and operate within defined budgetary parameters.
• Ensure regular meetings are held with team members on a one to one and group level
• Provide management direction to team to effectively deliver corporate action
• Monitor daily workloads and provide support to allow the team to complete their workload in a timely and accurate manner.
• Determine resource allocation requirements to ensure even distribution of workload.
• Ensure that all staff have performance priorities/SMART goals that are reviewed and tracked throughout the year
• Participate in division wide working groups, tasks forces and projects as assigned.

Operational Risk and Control Responsibilities

• Establish and monitor systems of control, limits of delegation and escalation procedures so that the business complies with internal policies and external regulations and can be managed effectively
• Ensure that all procedures are regularly reviewed and kept up to date
• Ensure any procedure gaps are addressed through the implementation of appropriate procedures and controls. Communicate any new or updated procedures to all team members in a timely manner
• Identify and recommend process improvements in order to improve efficiency through the removal of redundant or non-value added tasks.
• Establish and oversee the development of a risk culture within the business and ensure business line accountability for risk management and measurement.
• Support a culture of effective challenge to ensure appropriate governance

Client Service Responsibilities

• Ensure that appropriate management information is produced and reviewed at appropriate intervals
• Ensure the team delivers excellent client service

Key Knowledge/Qualifications/Experience

• An understanding of the financial services industry
• 5 years plus of Corporate Actions in a custody and/or middle office environment
• Educated to a degree level preferred
• Strong business sense and awareness of the key issues/risks within a Corporate Action environment
• Strong communication and inter-personal skills essential
• Supervisory experience required within a team environment 

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

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Work, Live and Grow.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility.

We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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