Offboarding- Associate 2

Purpose of Role:

• The Offboarding function at State Street is the internal function dedicated to ensuring a smooth and consistent Offboarding experience for employees who have resigned from the organization.

• Each individual will be assigned a country or group of countries (depending on the size of the State Street operation in each location).

Responsibilities:

• Support all Offboarding administration for employees that have resigned from State Street ensuring completion and accuracy of all tasks

• Create Task Submission Forms to manage your case load and ensure that all actions are completed as required

• Track each employee through the end-to-end Offboarding lifecycle and ensure all support functions are completing their required tasks accurately and timely

• Produce relieving letters accurately and efficiently

• Run daily report from Workday to support required processes

• Pull together required reports and send to support functions to drive steps of the Offboarding process

• Effectively manage risk in ensuring that all critical tasks are completed prior to an employees last working day



• Provide guidance and query management to employees and managers throughout the Offboarding process

• Troubleshoot challenges through the end-to-end process and ensure the technology is accurately reflecting cases statuses

• Identify any challenges or delays in the process and highlight these to management

Additional Responsibilities:

• Prepare and distribute standard and ad hoc reports within specified guidelines

• Develop and maintain good working relationships with employees, managers and key stakeholders in the Offboarding process (IT, Global Security, GHR, Finance, Facilities)

• Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions.

• Gain an understanding of process flows risk and downstream impact

• Handles confidential and sensitive information

Specific Qualifications / Skills:

• Strong communication and interpersonal skills

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• Strong time management and organizational skills

• Detail-oriented

• Fluent English language skills.

• Ability to multitask in a fast-paced environment

• Ability to exercise diplomacy and discretion

• Strong customer service skills

• Proficiency with MS Office Applications

• Experience of a busy and demanding environment

Level Of Education: Degree level education (preferred)

Previous Level of Experience: - Previous administration experience in a Human Resources environment preferable