Trading Services - Team Lead

About Business Line

State Street Global Market’s Front Office Trading Services(FOTS) team is looking for a Business system analyst within its Bangalore team. FOTS team provides support across the globe (North America, Europe, and Asia-Pacific) for State Street Global Market’s FX Sales & Trading Desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team works closely with Operations groups and participates on projects related to new trading initiatives, testing and implementation planning.

Key Responsibilities/Skills & Knowledge/ Qualification

• Assist SSGM Sales & Trading with trade support and related responsibilities
• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients
• Monitoring SSGM’s trading systems and address/resolve issues with appropriate escalations.
• Cancelling, modifying, and rebooking of trades
• Supporting Algo, eFX, StreetFX and IndirectFX client onboarding (Front Office components) and performing pricing validations for SSGM’s indirect FX activity
• Communicate and maintain strong working relationships with multiple departments (Trading, Operations, Finance, IT, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis.
• Participate in various projects that require involvement with end to end testing of new functionality or future support
• Understand the intricacies of manual and/or exceptional processes on the FX desk and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies
• Be a great team player communicating and collaborating with the local and overseas member working as one global team
• 
  Liaise with Client Support Services team with queries relating to the on-boarding of new business.
• Produce reporting for clients and internal use.
• Strictly follow the controls and procedures to reduce risk to Business.

Primary Skills

• Bachelor’s degree in computer science or Finance.
• Some technical experience involving but not limited to FIX, Linux, querying databases(like Oracle)
• Some financial services industry and exposure to foreign exchange is preferred
• Some Client facing is preferred but not required
• Excellent communication, interpersonal and relationship skills
• Strong willingness to learn systems, processes and new technical skills
• Ability to work as part of a team and under own initiative as well
• Ability to work under pressure and manage multiple priorities in a deadline driven environment

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  Strong analytical and problem-solving skills
• Very strong attention to detail

About State Street Corporation:

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

For more information, visit State Street’s website at www.statestreet.com.