Onboarding Coordinator

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About The Team
In this role, you’ll be joining the New Hire Programs (NHP) Team. The NHP team is responsible for creating effective and delightful new hire experiences at Stripe. Overall, our goal is to create a comprehensive and personalized onboarding experience that fosters a sense of community and facilitates rapid ramp to productivity for new hires.
What you’ll do
You’ll be helping the new hire programs team support Stripe’s growth by coordinating the logistical details for our global employee onboarding program. This role will be based on-site in Bangalore.
Responsibilities

• Manage the logistics of scheduling onboarding sessions, facilitators and participants for APAC.
• Set up rooms and spaces for IRL onboarding
• Coordinate and confirm facilitators and speakers who run our live sessions; including our functional onboarding partners
• 
  Manage communications to participants and their teammates
• Provide positive user experience as you answer questions and address issues for new Stripes
  

Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements

• 3+ years of scheduling or coordination experience
• Previous experience in a fast-paced environment
• Ability to be a team player; adept at working with multiple people at any given time
• Incredible organizational skills; superb attention to detail
• Flexibility: able to shift tasks and priorities in a big way at the drop of a hat; comfortable working with ambiguity
• Creativity and is process-driven: you’re constantly looking for ways to make things work more efficiently

Looking to get Placed? Try our Placement Guarantee Plan

Get Hired
• Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness
• Ability to connect and interact with different types of people
  

Preferred Qualifications

• You are able to work with a high degree of autonomy and limited supervision
• You are familiar with some of our core tools: Workday, Intellum, G Suite, Zoom, Slack
• You enjoy documenting and improving workflows
• You enjoy presenting or facilitating and can step in as needed
  

In-office expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengalaru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits
Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.