Customer Support Associate

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 3 months ago
0-1 years
Chennai
work from office

Posted: 3 months ago
|
Applicants: 85+
Job Description
About Company
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Job Description

Job description


Greetings from Sutherland!!!


We are hiring candidates for International No -Voice Support.


Job Criteria:


  • Handle Customer queries through Chat / Email.
  • Provide accurate and timely information to customer inquiries.
  • Resolve customer issues and complaints effectively.
  • Work in coordination with team members to achieve service targets.
  • Stay updated with product information and company policies.
  • Excellent verbal communication skills
  • Should be available to join us immediately.

Shift Timings & Off

:


5-day work week with 2-days rotational week offs (Predominantly night shifts)


Educational Qualification : +2(Graduation not mandatory)


Compensation CTC: 2.23 LPA


Additional Information:


  • Work from office
  • Cab facility available upto 25 km radius from office based on the shift timings between 6.30 pm - 6.30am

Selection Process:


1) HR Interview

2) SD Panel Interview

Looking to get Placed? Try our Placement Guarantee Plan

3) Online Language Assessment


Interested candidates can walk-in directly for the interview on 2nd Feb 2026 between 11 am - 3.30 pm .


Mention HR Sharon S. on top of the resume for reference when walking in.


Venue :


Sutherland ,

A1 Block, Ground floor,

Gateway Office Parks,

Perungalathur, Chennai.


Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com


Skills

Non Voice ProcessChat SupportBPOCustomer SupportVoiceVoice ProcessChatNon VoiceCustomer Support

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About Company

Sutherland is an experience-led digital transformation company that stands at the forefront of delivering exceptionally engineered experiences for both customers and employees. With a mission rooted in ensuring sustained delight, Sutherland leverages over 35 years of expertise in caring for its customers' clients, consistently delivering measurable results and driving growth. The company's foundation in proprietary, AI-based products and platforms is strengthened by its robust intellectual property and a focus on automation.


As a global team of professionals, Sutherland prides itself on operational effectiveness and a strong cultural cohesion. Its commitment to clients and to each other is a testament to its collaborative ethos. The organization's dedication to innovation and excellence has established it as a leader in its field, continually pushing the boundaries of digital transformation to meet the evolving needs of businesses and consumers alike.

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Important dates & deadlines?

Application Deadline

24 Apr 26, 05:47 PM IST

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