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Hiring For International Voice Process Mumbai - Walk-in Interviews
Operations Maintenance & Support
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Job Description
:
We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift).This is a customer support role involving voice communication with international clients.
Key Responsibilities:
Provide high-quality voice-based support to international customers.
Handle queries via phone in a timely and professional manner.
Troubleshoot and resolve customer issues effectively.
Maintain customer satisfaction and adhere to quality and performance standards.
Work in 24x7 rotational shifts, including night shifts.
Excellent English communication skills (both verbal & written).
Strong interpersonal and problem-solving skills.
Comfortable with rotational shifts (24/7 operations).
Basic proficiency in MS Office tools (Outlook, Word, Excel).
Team player with a proactive and professional attitude.
Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbor Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
Shift & Weekly Off:
Shift: 24x7 rotational (including night shifts)
Looking to get Placed? Try our Placement Guarantee Plan
Weekly Off: 2 rotational offs
Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs.
How to Apply:
Join us and be part of a dynamic team driving global customer satisfaction!
Kindly Contact HR Prerana
Email ID : Prerana.Dubey@sutherlandglobal.com
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com Role & responsibilities
Preferred candidate profile
Skills
Customer SupportExcellent Verbal And Written Communication SkillsFresher HiringUs Voice ProcessInternational BPOFluent EnglishInternational Voice ProcessWritten CommunicationIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Sutherland is an experience-led digital transformation company that stands at the forefront of delivering exceptionally engineered experiences for both customers and employees. With a mission rooted in ensuring sustained delight, Sutherland leverages over 35 years of expertise in caring for its customers' clients, consistently delivering measurable results and driving growth. The company's foundation in proprietary, AI-based products and platforms is strengthened by its robust intellectual property and a focus on automation.
As a global team of professionals, Sutherland prides itself on operational effectiveness and a strong cultural cohesion. Its commitment to clients and to each other is a testament to its collaborative ethos. The organization's dedication to innovation and excellence has established it as a leader in its field, continually pushing the boundaries of digital transformation to meet the evolving needs of businesses and consumers alike.
Important dates & deadlines?
Application Deadline
01 Jan 26, 05:27 PM IST
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Hiring For International Voice Process Mumbai - Walk-in Interviews
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