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Job Description
Hiring for International Voice process!!!
Roles and Responsibilities
Listening to customers concerns and handling the customer complaints and returns through call, email and chat.
Giving detailed explanations of services or products.
Required Skills
*Candidate should be excellent in verbal communication skills
*Should have good verbal communication skills
*Looking for typing speed of 35WPM 90% Accuracy
*Good to have customer handling skills
*Should have good knowledge on customer support
*Graduates
*Should be flexible to work from office and night shifts
*Candidate should be in 15 kms of radius from work location
Rotational Shifts and Rotational Week offs
2 way cab for night shift and 1 way cab for day shift
NOTE:
INTERVIEW LOCATION
Sutherland, 9th Floor, Block-2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039
WORK LOCATION
Sutherland, 9th Floor, Block-2, NSL Arena, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 5000
Note : Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Mention HR Nikhil on top of your resume
Skills
International Voice ProcessCommunication SkillsVoiceInternational VoiceInternationalProcessVoice ProcessCustomer SupportInternational Voice ProcessCustomer HandlingVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Sutherland is an experience-led digital transformation company that stands at the forefront of delivering exceptionally engineered experiences for both customers and employees. With a mission rooted in ensuring sustained delight, Sutherland leverages over 35 years of expertise in caring for its customers' clients, consistently delivering measurable results and driving growth. The company's foundation in proprietary, AI-based products and platforms is strengthened by its robust intellectual property and a focus on automation.
As a global team of professionals, Sutherland prides itself on operational effectiveness and a strong cultural cohesion. Its commitment to clients and to each other is a testament to its collaborative ethos. The organization's dedication to innovation and excellence has established it as a leader in its field, continually pushing the boundaries of digital transformation to meet the evolving needs of businesses and consumers alike.
Important dates & deadlines?
Application Deadline
02 May 26, 04:41 PM IST
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