Urgent Hiring For Customer Support Role

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 2 months ago
0-2 years
Ernakulam
work from office

Posted: 2 months ago
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Applicants: 89+
Job Description
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Job Description

Role & responsibilities

Sutherland is Hiring - Customer support


Role: International non-voice Process

Requirement: Excellent Communication Skills

Eligibility: HSC / Graduate (Freshers Welcome)

Working Days: 5 Days | 2 Rotational Off

Shift: US Night Shift

Notice Period: Immediate Joiners Preferred


Preferred candidate profile

Sutherland is looking for Customer Support Associates to join our International Voice/non-voice process team. This is an excellent opportunity for professionals who are eager to deliver exceptional customer experiences and grow within a global organization.

Role Requirements:

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Strong command of English (spoken & written)
Willingness to work night shifts Immediate availability preferred

What We Offer:
Competitive salary in line with market standards
Exposure to international clients
A dynamic and supportive work culture


Note : this job requires night shifts (rotational)


Skills

Communication SkillsCustomer ServiceEnglish LanguageLanguagesCustomer SupportEnglishHiringCustomer SupportVoice Process

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About Company

Sutherland is an experience-led digital transformation company that stands at the forefront of delivering exceptionally engineered experiences for both customers and employees. With a mission rooted in ensuring sustained delight, Sutherland leverages over 35 years of expertise in caring for its customers' clients, consistently delivering measurable results and driving growth. The company's foundation in proprietary, AI-based products and platforms is strengthened by its robust intellectual property and a focus on automation.


As a global team of professionals, Sutherland prides itself on operational effectiveness and a strong cultural cohesion. Its commitment to clients and to each other is a testament to its collaborative ethos. The organization's dedication to innovation and excellence has established it as a leader in its field, continually pushing the boundaries of digital transformation to meet the evolving needs of businesses and consumers alike.

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Important dates & deadlines?

Application Deadline

02 May 26, 04:41 PM IST

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Urgent Hiring For Customer Support Role

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