Urgent Hiring For International Non-Voice Support

Roles and Responsibilities

• International chat experience.
• Able to generate leads stressful closing.

• Provide accurate information and effective resolutions to customer issues.
• Troubleshoot basic issues and escalate complex cases to the appropriate teams.
• Maintain records of customer interactions and update internal systems.
• Follow up on pending cases to ensure timely closure.
• Ensure high levels of customer satisfaction and adherence to quality guidelines.
• Work collaboratively with other support teams when required.

Identify recurring issues and suggest improvements to processes

Required Skills
• Candidate should be excellent in communication skills
• Should have good verbal communication skills
• Looking for typing speed of 35WPM 90% Accuracy
• Good to have customer handling skills
• Should have good knowledge on customer support
• Graduates & Undergraduates can also apply
• Should be flexible to work from office and night shifts

Perks and Benefits
1. You'll develop your emotional intelligence. ...
2. You'll learn your product or service, inside and out. ...
3. You'll build transferable Skills. ...
4. You can educate customers without selling. ...
5. You can develop a side project. ...
6. You'll learn how to effectively solve problems.

Interested folks can also reach out us through given mail id or mobile number

Contact: 7012509383

Mail Id: athira.va@sutherlandglobal.com
Call Between 12PM to 6Pm

Good English communication is Must...