Senior Product Owner

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).
  

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.
We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.
With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About The Tem
The Platform team is a central team for product management that provides company leadership on the strategic plan for core platform, data, and AI/ML. The Platform is a base across many products and services that the company offers in the market. It is an ongoing interface with both the internal and external stakeholders to keep upgrading, maintaining, and introducing new technologies and capabilities into the marketplace. It is a highly dynamic team that interacts with a worldwide-based set of stakeholders, driven by the mindset of improvement and heavy commitment to action.
What would you do
We are looking for a highly motivated Senior Product Owner to lead the development of capabilities that enable Data Scientists to seamlessly build, deploy, and monitor Machine Learning (ML) models at scale. This role is critical to our mission of enabling superior decision-making by providing robust, end-to-end ML workflow tools that enhance productivity and scalability for both internal and external Data Scientists. The ideal candidate will combine technical expertise, product ownership experience, and a deep understanding of data science and machine learning operations (MLOps).
What would you do
Product Management:

• Define and execute a cohesive vision for tools and capabilities that optimize the ML model lifecyclefrom development and deployment to real-time monitoring and performance optimization.
• Stay abreast of industry advancements in MLOps, cloud-native ML frameworks, and AI governance to ensure the platform remains cutting-edge and competitive.
  

Stakeholder Collaboration:

• Collaborate with Developers, Data Scientists, Machine Learning Engineers, and business stakeholders to identify pain points and prioritize solutions that maximize productivity and scalability.
• Collaborate with client-facing teams to understand the challenges and requirements of client Data Scientists and tailor solutions accordingly.
• Facilitate workshops and discussions to gather feedback, refine requirements, and align roadmap priorities
  

User Advocacy & Analytics:

• Drive a user-centric approach to product development, ensuring tools are intuitive for both advanced Data Scientists and business analysts.
• Conduct regular feedback loops with internal and client users to refine and enhance features.
• Define success metrics for internal adoption (e.g., time-to-deployment, number of operational models) and client satisfaction (e.g., ease of use, reliability).
• .
  

Who you are / What we expect:
Education:

• Bachelors or masters degree in computer science, Engineering, or a related technical field.
  

Experience:

• 5+ years of experience as a Product Owner, Product Manager, or similar role in data platforms, data science or related products.

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  Proven experience to define product roadmaps and translate business requirements into technical specifications
• Exceptional ability to work with diverse stakeholders, translating technical requirements into actionable user stories.
  

Technical Skills:

• Demonstrates strong understanding of MLOps principles (model deployment, monitoring, versioning, governance, CI/CD for ML) and familiarity with relevant tools (e.g., MLflow, Kubeflow, SageMaker, Databricks).
• Understands data scientist workflows, typical tools they use, their pain points, and needs.
• Demonstrates a strong understanding of data platform concepts, including data ingestion, storage, processing, and governance
• Stays current with the MLOps ecosystem, emerging technologies, and competitive landscape.
  

Unsure if you meet all the job requirements but passionate about the role Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!
The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.
Our goal: to make the complex simple.
Visit syncron.com to get to know us better!
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