Tech Vendor Relations Analyst II (TEM Or Telecom Expense Management Exp Must)

Syneos Healthregistered is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.

• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someones life.

• We are continuously building the company we all want to work for and our customers want to work with. Why Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

The Tech Vendor Relations Analyst II will oversee the management of our telecommunications expenses. The ideal candidate will have a strong understanding of telecom services, contracts, and billing structures. They will be responsible for optimizing our telecom expenses, identifying cost-saving opportunities, and ensuring compliance with company policies and industry regulations.

Core Responsibilities

• Manages voice and data migrations with a focus on telco products such as POTS, DSL, PRI, T1, MPLS and other legacy services

• Partner with TEM Vendor for inventory management, audit reviews, and reporting

• Evaluates vendor performance, conducts vendor risk assessments and scheduled vendor reviews. Manages all related vendor contracts and facilitates contract negotiation.

• Interact with vendors. Maintains strong relationships with vendors

• Manage excel trackers for invoices and MACDs

• Work in vendor portals

• General knowledge of business finance – cost allocation, AP and GL process

• Account Management in serving as an extension of internal customers team

• Analyzes invoices against contracts and their associated inventories. Works with Accounts Payable (AP) to resolve invoice and credit issues

• Demonstrated familiarity with Accounts Payable procedures, invoice processing, and auditing and applying best practices to TEM

Qualifications

• Bachelors degree in IT, business or equivalent experience
• Professional TEM certification preferred
• Two-years or equivalent customer service experience required
• Carries out all responsibilities in an honest, ethical and professional manner
• Exhibit results driven attitude to manage deadlines
• Proven ability to work independently and as a team member
• Excellent communication (written and oral) and interpersonal skills
• Ability to interact effectively at all levels and across diverse cultures
• Ability to adapt as the external environment and organization evolves
• Proven performance demonstrating flexibility, ability to prioritize, and work analytically in a problem-solving environment
• Ability to conduct research on industry best practices/standards and effectively apply to situation
• Excellent PC skills, including excel, power point, process mapping software (Visio)
• Demonstrated familiarity with Accounts Payable procedures, invoice processing, and auditing
• A solid understanding of telecommunications and networking concepts, principles, and knowledge of systems connectivity to understand overall flow of leased services

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• Prior experience reviewing, modifying legal contracts and documents (MSAs, SOWs, NDAs, etc.)
• Deep understanding of the full life cycle of contracts
• Strong understanding of legal terms and conditions and demonstrated negotiation skills coupled with extensive knowledge of business and contract law related to Technology services
• Ability to manage projects with strong cross-functional collaboration skills
• Prior experience with the IT project initiation process and gathering business requirements

Disclaimer:

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.

Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the . The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, youll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the . The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.