AVP - ESG Change

AVP - GCFO ESG Change

Job Summary

Lead for ESG Change Build & Maintain, with key accountability for

Change Management: • End to End ChangeProject delivery across sustainability Change • Understanding of sustainability framework & modelling • Manage project backlog including prioritisation • Control over project budget and costs and delivery against budget • Quality delivery through engagement with business, tech and upstream stakeholders • Continuous improvement of project process improvement Service Delivery: • BAU delivery with stakeholder interaction • Oversight of Client Initiative Service Forum • Deliver continual improvements in timely delivery and upstream and tech interfacing Data Quality: • Improvement of Revenue & Balance data quality • Support Business with data quality queries • Improve query time to resolution to end users

Key Responsibilities

Business • Review and ensure IA(Impact Assessment) is completed for all Projects, changes, BAU issues, etc. • Issue Management - Proactively seeking and resolving possible and current issues in consultation with BAU, Business Support and SCIM team • Review the teams BRD / CR for functional completeness and ensure sufficient information is provided to technology for all change deliveries. • Ensure the sourcing approach of each team member is Service Oriented and End-to-End for each change project and for BAU operational teams

Processes • Ensure the monthly BAU cycle runs as efficiently as possible, reviewing Data Quality and process issues for resolution, identifying opportunities for process improvement

People & Talent • Periodical structured meeting to track/review and address the team concerns, employee engagement plans, continuous improvement and growth plans.

Risk Management Project Management Responsibilities: • Identification of project Risks and Issues, develop mitigation plans and actively track. • Identification of BAU Operational Risks, develop mitigation plans and actively track.

Governance Project Management Responsibilities: • Create project plans & Influence functional owners / change initiator / technology owners / to facilitate seamless end-to-end delivery to service within required timelines / quality measures.

• Defining Functional Test Strategies, Scenarios, clearly draft the UAT Entry Success Criteria, Perform User Acceptance Testing to certify the results and procure all necessary sign offs • Timely Escalation of challenges/non-availability of End-to-End UAT Cycles, Technology Issues, Down-stream assessment, timeline & testing delays, overall project delays and BAU operational issues • Timely Escalation to the Product Teams, Project Teams, Management on the potential risks, timeline and results slippages, at appropriate times well in advance • Periodical publishing of project status updates, BAU updates, BOW updates, and structured meetings with Product teams, SCIM, etc.

Regulatory & Business Conduct • Display exemplary conduct and live by the Groups Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders • ESG Change management, CCIB CFOs, Finance Technology, GCFO Change LT

Skills and Experience

• Analytical Thinking • Project Lifecycle • Stakeholder Management • Data Management • Data Visualisation

Qualifications

• Education: Good degree-level qualification, preferably in Finance