Assistant Manager Employee Engagement

About Client: We are on a mission to move a billion dreams by building the most trusted, effi cient, and seamless logistics platform in India. We started in 2014 with a simple vision to transform intra-city logistics through technology.

We solve real-world problems from empowering micro-entrepreneurs and truck/2W owners, to optimizing last-mile delivery for SMEs and enterprises. Every challenge we take on has real consequences and real impact.

With a sharp focus on user obsession, ownership, and collaboration, were building a workplace where people thrive when they take bold bets, move fast, and build with empathy.

Role & Responsibilities

- The What: Architecting a holistic and value-driven employee experience.

- Annual Engagement Strategy & Planning: Own the end-to-end design of the annual engagement calendar, ensuring a clear roadmap of activities that are balanced across the year.

- Value-Based Culture Integration: Lead initiatives that deeply root core values (User Obsessed, Collaborate to Win, Keep Moving, Own It, and Empathy Driven) into the daily employee experience.

- Holistic Wellbeing Programs: Design and execute meaningful engagement beyond fun activities, focusing on holistic wellbeing, including health, mental wellness, and financial literacy.

- Meaningful Recognition (R&R): Oversee and evolve the Recognition & Rewards (R&R) framework to ensure it effectively calls out high-impact contributors and reinforces cultural alignment.

- Impact Measurement & ROI: Use data to track the effectiveness of programs, presenting insights to leadership that demonstrate how it has impacted the ENPS.

Skills

- The How: The functional expertise needed to deliver on the strategy.

Strategic Planning & Forecasting: Ability to look at the big picture to create a year-long engagement architecture rather than just reacting to immediate needs.

- Project & Event Leadership: Advanced coordination skills to manage complex logistics, external vendors, and large-scale event execution with zero-defect quality.

- Consultative Relationship Building: Strong stakeholder management skills to infl uence PBPs and business leaders toward a unified engagement/ culture agenda.

- Data Synthesis: Proficiency in gathering employee sentiment and post-event feedback to derive actionable insights for continuous improvement.

Persona

- The Who: The temperament and mindset of the ideal engagement leader.

The Culture Guardian: You are a passionate advocate for the organisations DNA

- The Holistic Thinker: You look past the surface of employee fun to understand what truly drives meaningful connection, belonging, and overall well-being.

- The Execution Powerhouse: You are highly organised and thrive when managing multiple moving parts, ensuring that a plan created in January is executed perfectly in December.

- The Empathetic Partner: You naturally seek to understand the needs of PBPs and employees, acting as a bridge between high-level strategy and on-the-ground needs.

Profile

- The Background: Validated experience and credentials.

- Experience: 46 years of experience in HR, specifically in Employee Engagement, or Culture Transformation.

- Specialisation: A proven track record in annual planning and managing engagement for large-scale, geographically distributed workforces.

- Stakeholder Management: Demonstrated experience working closely with PBPs or driving engagement/ cultural initiatives.

- Education: Post-graduate degree in Human Resources, or a related field.