Customer Success Associate

Department Icon Product Management
113+ Applicants
Posted: 11 months ago
0-1 years
Kolkata, West Bengal
Work from Office

Posted: 11 months ago
|
Applicants: 115+
Job Description
About Company
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Job Description

Company Description

TagMango is a SAAS platform that helps content creators build learning social networks - and monetize by launching courses, workshops and memberships, engage communities and gamify learning all under their own brand. The platform is a one-stop shop that provides a complete set of features like a landing page builder, payment gateway, chat, email and whatsapp automations, community software, gamification and a lot more.

Role Description

Do you have a knack for turning frowns upside down Love making peoples day better and solving problems

TagMango is on the lookout for a Customer Success Associate whos got the magic touch!

Your Day-to-Day:

- Be the hero customers need, whenever they need you.

- Sprinkle a little magic to help them unlock the full potential of our platform.

- Build connections that last longer than your favorite Netflix series.

Whats in it for You

???? Location: Kolkata where the coffees strong and the vibes are stronger.

???? Pay: 8-12 LPA + Incentives up to 6L + ESOPs (aka your golden ticket).

? Values: Service, Integrity, Innovation we live by these!

Looking to get Placed? Try our Placement Guarantee Plan

Qualifications

  • Customer Engagement and Customer Support skills
  • Strong Analytical Skills
  • Cross-selling and upselling skills;
  • Customer Satisfaction and Customer Retention abilities
  • Excellent communication and interpersonal skills
  • Problem-solving skills and ability to work in a dynamic environment
  • Previous experience in customer success or related role
  • Preferably worked previous in SAAS CS Roles
  • Bachelors degree in Business Administration or related field

Skills

Customer SupportCustomer RetentionCustomer SatisfactionAdministration

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

About Company

TagMango is a creator marketplace that empowers creators to manage their work, finances, and community. We offer a suite of tools and resources to help creators monetize their content and build their brands.

Important dates & deadlines?

Application Deadline

04 Jul 25, 03:08 PM IST

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