Specialist - Account Management - Routing & Switching

About Client

Global leader in networking systems, services, and software, enabling service providers and enterprises to deliver high-capacity, secure, and adaptive networks. With deep expertise across IP, optical, and software-defined networking, They helps customers build networks that scale with growing digital demand.

How You Will Contribute:

Reporting to the Director, Account Management, you will support the team in driving business growth across key telecom accounts in North India, with a focus on Routing & Switching and IP/MPLS solutions.

In this role, you will:

• Work closely with the Account Leader and Sales Engineering team to support customer engagements, including preparing responses to RFXs, assisting with network design inputs, and contributing to customer presentations.
• Assist in managing day-to-day activities for Tier-1 telco customers (preferably Bharti), helping maintain account health and operational excellence.
• Collaborate cross-functionally with Pre-Sales, Project Delivery, Operations, and Global Support teams to ensure smooth execution of customer deliverables.
• 
  Contribute to pipeline management activities, such as opportunity tracking, proposal coordination, and internal reporting.
• Support the development of customer relationships by engaging with technical and mid-management stakeholders to understand their needs and communicate companys value proposition.
• Gain exposure to sales execution and techno-commercial processes, learning how large-system solutions are positioned and delivered within complex telecom environments.

This position offers an opportunity to build a strong foundation in account management within a high-growth, technology-driven environment.

The Must Haves

• Total of 8-12 years of exp, with 36 years of experience in Account management, Sales Engineering, Sales Operations, or Pre-Sales within the telecom or networking industry.
• Hands-on experience with Routing & Switching, IP/MPLS, and telecom service provider networks.
• Exposure to Tier-1 operators (preferably Bharti Airtel or similar).
• Strong analytical and communication skills, with the ability to synthesize technical inputs into customer-ready deliverables.

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  Proficiency in working with cross-functional teams (sales, engineering, operations).
• Customer-focused mindset and eagerness to develop commercial and strategic acumen.

Assets

• Bachelors degree in Engineering (Electronics, Telecommunications, or related field).
• MBA or business coursework (preferred but not mandatory).
• Familiarity with Optical Transport or Data Networking technologies.
• Basic understanding of commercial bid processes and techno-commercial documentation.
• Demonstrated initiative, learning agility, and ability to manage multiple priorities.
• Willingness to travel within the region as required.