Deputy Manager/Manager - Talent Management/Learning & Development - BFS/Healthcare

Role & Responsibilities:
- This is a role responsible for driving the development, implementation, and optimization of programs and processes within the human resources domain.

- This role serves as a subject matter expert, providing strategic guidance, best practice recommendations, and operational support to HRBPs and the broader organization. This role will play a key role in ensuring HR programs align with business objectives, drive efficiency, and enhance the employee experience.
Key Responsibilities:
1. Talent Management
- Design and develop a comprehensive talent management and organisation development philosophies aligned with organizational values and goals
- Succession Planning, Competency Mapping, R&R Framework
- Design, develop, and implement end-to-end learning and development programs to enhance employee skills and capabilities
- Should have good experience in creating learning modules and instructional design

- Should have experience in administering and facilitating product trainings
- Create process to identify training needs, curate L&D frameworks & develop and manage training materials and resources
- Evaluate the effectiveness of L&D programs and make recommendations for improvement
Manage and upkeep of LMS, collaborate with different functions like Product, Growth & AI teams to update training material Organise, coordinate training programs
- Facilitate training sessions e.g. behavioural training, compliance training etc.
2. Organizational Development & Design
- Designing and administering employee engagement surveys to gather feedback
- Analyzing survey data to identify trends, areas for improvement, prepare & deliver presentations to relevant stakeholders
- Preparing monthly/quarterly HR Review Deck
- Tracking key engagement metrics, such as employee satisfaction, retention rates, and productivity in alignment with HRBPs and HR Operations teams
- Providing regular reports and insights to management in alignment with HR Operations
- Updating Organization structure in alignment with HR Operations & TA team
- Drafting, designing and publishing internal communications
3. Product Training-
- Administering and facilitating product training to employees
- Coordinate with Product & Tech teams to ensure the content/material/videos/module are updated (LMS)
- Should have good experience in creating learning modules and instructional design
Ideal Candidate:
- Master's degree in Human Resources Management, Business Administration, or a related field
- 5-8 years of progressive experience in L&D, Talent Management, with a focus on L&D having experience in running LMS & reporting
- Deep understanding of Talent Development & Human Psychology
- Ability to work deeply & effectively in a fast-paced environment
- Should have ability and AI skill to do research