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Job Description
Key Accountabilities:
Lead Generation
- Generates lead for deals through interactions with DSE or through channel partners/open market
Customer Relationship Management
- End to end customer relationship management including explaining product offerings and resolving sales queries
- Cross-selling product offerings to customers
- Educates customer with information to build their understanding of issues and capabilities
- Goes beyond their day to day work to assist customers in a positive manner
Dealer Relationship Management
- Maintaining relationship with assigned dealer
Deal Processing
- Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
- Internal Stakeholder Management
- Interact with operations and credit team in order to ensure smooth processing of loan applications
KPIs:
- Units Disbursed
- st EMI Resolution
- RC Collection
Skills & Competencies
Functional Competencies
- Communication Skill
- Negotiation Skill
- Market/Industry Knowledge
- Analytical Skill
- Product Knowledge
Behavioural Competencies
- Execution Excellence
- Customer Centricity
Hiring Parameters:
- Should be comfortable to move in the market
- Should have learning attitude
- Should have bike and license
- Should have good knowledge of RTO
- Should have product knowledge
Skills
Relationship ManagementEMISalesAnalyticalRelationshipSAGEBusiness SolutionsStakeholder ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Tata Capital Limited is a financial and investment service provider in India, part of the prestigious Tata Group. It offers a wide range of financial products and services including consumer loans, wealth management, and business finance solutions. Tata Capital is committed to delivering financial solutions that are tailored to meet the diverse needs of individual and corporate clients. Tata Capital careers provide a plethora of opportunities in various financial sectors, encouraging employees to develop expertise and drive innovation within the finance industry. A career at Tata Capital means being part of an ethical organization that prioritizes integrity, commitment, and customer satisfaction.
Important dates & deadlines?
Application Deadline
29 Apr 26, 04:27 PM IST
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Customer Service Executive - HCV Finance
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