Assistant Manager - Captive Operations

Job Summary:

We are seeking a skilledInfrastructure Operations Engineer to manage andmaintain core IT infrastructure components including physical servers,operating systems, backup solutions, storage systems, databases,networking, and health monitoring tools. The ideal candidate will ensureavailability, reliability, and security of the enterprise infrastructure.

Key Responsibilities:

Physical Servers OS:

• Install, configure, and maintain physical servers in data center environments.
• Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning.
• Perform OS upgrades, configuration backups, and lifecycle management.

Backup Storage:

• Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates.
• Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management.

Database:

• Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring.

Networking:

• Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers.
• Collaborate with network teams to ensure optimal connectivity and performance across environments.
  

Health Monitoring:

• Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG).
• Proactively monitor system health and respond to alerts to prevent outages or performance degradation.

Required Skills and Qualifications:

• Experience with server hardware (Dell, HPE, Cisco UCS).
• Strong knowledge of Windows/Linux system administration.
• Familiarity with enterprise backup and storage solutions.
• Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing).
• Hands-on experience with monitoring tools and log analysis.
• Good scripting knowledge (PowerShell, Bash) for automation.
• Familiarity with endpoint/server hardening, system configuration management, and patching.
• Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO).
• Ability to document policies, procedures, and control deviations.

Preferred Qualifications:

• ITIL Foundation or Practitioner certification.
• Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government).
• Familiarity with ISO 27001, NIST 800-53, or other security frameworks.

Education Requirements :

B.E./B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT

Certification :

• Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

Skills Competencies

B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. inComputer Science or IT minimum 5-7years of experience

• Possession of recognized industrycertificationlikeMCSE/RHCSA/VCP

• Possess an impeccable work ethic and a high degree of integrity

• Good understanding of Information Security domain

• Good Analytical Problem-Solvingskills

• Able to communicate with technical staff/management

• Flexible to work in 24/7 environments
• Continuous learning flexible approach