Contact Centre

Department Icon Human Resource (HR)/ Talent Acquisition
121+ Applicants
Posted: 1 year ago
1-6 years
Bengaluru / Bangalore, Karnataka
Work from Office

Posted: 1 year ago
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Applicants: 121+
Job Description
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Job Description

TCS Bangalore walk-in drive for Contact Centre!Interview Date: 14th Dec 2024, Saturday

Entry Timings: 10:00 AM - 12:30 PM

Venue: Tata Consultancy Services Ltd, Think Campus, Electronic City Phase 2, Bengaluru 560100

Desired Exp. Range: 1-6 Years

:

Minimum 15 years of regular, full-time education ( 10th + 12th + 3 years of graduation ) Non-technical graduation in any stream Good communication skills Should be comfortable with night & rotational shifts.

1) 1-5 years of Previous experience in contact center / helpdesk1).
2) Excellent Communication Skills.
3)Excellent listener and empathetic communicator (oral & written)
4)Experience in HR helpdesk would be an added advantage
5) Overall Experience of HR Operations team of a client like responding to employee queries via phone, email and chat
6)Experience in managing HR transactions with high accuracy, within timeliness & with confidentiality for at least 1-2 years
7) Preferably have worked on Genesys and SuccessFactors
8) Should have understanding of HR Employee data management & Payroll processes

Mandatory Documents to Carry: Hard copy of resume, 1 copy passport size photo, Original and one photocopy of Govt. ID proof

Looking to get Placed? Try our Placement Guarantee Plan

Mandatory Requirements (How to generate your EPCN)EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume

  • Step 1: Visit https://ibegin.tcs.com/iBegin/ . Step 2: Click to login . Step 3: Click New user (Register with us) . Step 4: Select BPO in areas of interest and complete the registration. (Fill the details) . Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXX. . Step 6: You will receive the EP number on your personal e-mail ID

About TCS: A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO. TCS is one of the countrys largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the Indias Most Respected Companies survey


Desired Candidate Profile
BACHELOR OF BUSINESS MANAGEMENT

Skills

ConsultancyConsultancy ServicesManagement

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About Company

Tata Consultancy Services is an Indian multinational information technology (IT) services and consulting company with headquarters in Mumbai, Maharashtra, India. It is part of the Tata Group and operates in various countries globally. TCS provides a wide range of IT services including consulting, IT solutions, and outsourcing.

Important dates & deadlines?

Application Deadline

25 Jan 25, 05:13 PM IST

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