Customer Service Executive - UCV Finance - Motor Finance - Sales - Nagpur - Saify Tower - CSE

Key Accountabilities:

Lead Generation

• Generates lead for deals through interactions with DSE or through channel partners/open market

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries
• Cross-selling product offerings to customers
• Educates customer with information to build their understanding of issues and capabilities
• Goes beyond their day to day work to assist customers in a positive manner

Dealer Relationship Management

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  Maintaining relationship with assigned dealer

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
• Internal Stakeholder Management
• Interact with operations and credit team in order to ensure smooth processing of loan applications