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Job Description
Incident Management Co Ordinator
Location: Olympus Thane, Mumbai
Upto 60 Days’ Notice
Major Incident Management
• Responsible for managing incidents impacting the global business or its clients.
• Deciding the severity of the incident based on the duration of outage and business impact.
• Ensuring timely and accurate incident reporting.
• To limit business impact by providing quick resolutions.
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• Sending timely communication to stakeholders and senior management to notify of an on-going high severity incident.
• Ensuring quality data capture within Service Now, including client impact.
• Creating MIM tickets for issue caused due to operational errors.
• To take timely updates in case of any new implementations in applications
Skills
Incident ManagementIncident ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Important dates & deadlines?
Application Deadline
04 May 25, 12:15 PM IST
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