System Operations Support

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 year ago
1-2 years
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work from Office

Posted: 1 year ago
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Applicants: 85+
Job Description
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Job Description

The Operations Support Specialist is responsible for providing technical and administrative support for the day-to-day operations of the business. To be responsible for troubleshooting and resolving technical issues, ensuring the smooth operation of systems and processes, and providing administrative support.
Specific Roles And Responsibilities
  • To manage our menu integration, menu structuring & other backend responsibilities.
  • To maintain a track record of product management and a broad knowledge of softwares like Revel/ Grubtech/ Deliverect.
  • To optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
  • To assist with the implementation of new processes and procedures.
  • To track and report on the operational performance of all our marketing platforms.
  • To maintain policy and procedure documents related to all our marketing aggregators.
  • To monitor system performance and ensure that all systems and processes are running efficiently.
  • To provide additional administrative support to the organization for various tasks and projects.
  • To provide technical support to other areas of the Company as requested or assigned.
  • To know commonly used concepts, practices, and procedures within the food and beverage marketing fields.
  • To able to work independently with little direction and multi-task and handle various events at once while being extremely productive and timely.
  • To able to work in multiple software applications to identify resolution to driver events.
  • To diagnose and resolve problems in any of our online aggregator platforms.
Pre-requisites
  • Bachelors degree or masters degree in IT or any related field.
  • 2+ years experience in the F&B industry.
  • Have 1-2 years of experience in softwares like Revel/ Grubtech/ Deliverect.
Character Requirements
  • Excellent interpersonal skills
  • Looking to get Placed? Try our Placement Guarantee Plan

    Positive Attitude
  • Creativity and forward-thinking
  • potential and attitude required to learn
  • Strong analytical skills
  • Confident and dynamic personality
  • Strong sense of aesthetics
  • Up to date with the latest trends and best practices
  • Excellent attention to detail
  • Ability to handle stress and pressure
  • Excellent team management skills
  • Willing to travel and flexible to work long hours
  • Emotional Intelligence

Skills

Administrative SupportOperationsTechnical SupportTeam Management SkillsSpecialist

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Important dates & deadlines?

Application Deadline

11 Nov 24, 04:50 PM IST

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