Human Resources Manager

About our client:

Our client is an innovative enterprise software provider delivering AI-driven, cloud-native solutions used by global organisations. It focuses on building scalable products that integrate seamlessly within complex enterprise environments.

Key Responsibilities:

Employee Engagement & Culture

• Lead initiatives to strengthen company culture, employee satisfaction, and retention.
• Develop and implement programs to enhance team collaboration, communication, and morale.
• Organize employee engagement activities, performance recognition, and feedback mechanisms.

• Partner with department heads and hiring managers to understand staffing needs.
• Manage the end-to-end recruitment process from job postings and interviews to onboarding.
• Collaborate with external recruiting partners and ensure timely fulfillment of roles.
• Track key hiring metrics to assess efficiency and quality of hires.

HR Operations & Policy Management

• Oversee day-to-day HR operations, including employee lifecycle management, performance reviews, and compliance.
• Review, update, and implement HR policies and procedures in alignment with global standards and local regulations.
• Support payroll coordination, benefits administration, and employee documentation.
• Partner with global HR counterparts to ensure consistency and best practices across regions.

Qualifications & Experience:

• Bachelors degree in Human Resources, Business Administration, or related field (Masters preferred).
• 610 years of progressive HR experience, ideally within the IT services or technology sector.
• Prior experience working in a global or multi-location environment is strongly preferred.
• Strong understanding of HR operations, policy management, and U.S. employment law.
• Excellent interpersonal and communication skills, with the ability to build trust and influence across all levels of the organization.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced setting.